バー (施設内)

バイブ ホテル シドニーの口コミ

4.5 out of 5
バイブ ホテル シドニー
111 Goulburn Street, Sydney, NSW

口コミ

8.4

とても良い

評価 10 - 1009 件の口コミ中 491 件が非常に良い" "
評価 8 - 1009 件の口コミ中 337 件が良い" "
評価 6 - 1009 件の口コミ中 101 件が普通" "
評価 4 - 1009 件の口コミ中 51 件が不満" "
評価 2 - 1009 件の口コミ中 29 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.4/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

?

2024 年 5 月に 4 泊滞在

8/10 (良い)

Megumi

良かった点 : スタッフとサービス
バスにも乗りやすく、駅も近く、便利で良い場所にあります。
2024 年 4 月に 5 泊滞在
The Vibe Teamからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Megumi, We are overjoyed to learn that you had a wonderful time during your stay with us, and we want to extend our sincere appreciation for taking the time to share your experience. I'm delighted to hear that our location was suitable for your travel needs. Your feedback has been relayed to our team, who are eagerly anticipating your next visit!

10/10 (非常に良い)

Chikako

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 5 泊滞在
The Vibe Teamからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear ChikakoThank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests. If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional. We hope to have the opportunity to host you again, and we'll strive to make it a 10/10 experience next time. Your satisfaction is our priority, and we look forward to welcoming you back. Kind regards,

10/10 (非常に良い)

Yuri

2024 年 2 月に 3 泊滞在
The Vibe Teamからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Yuri,Thank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests. If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional. We hope to have the opportunity to host you again, and we'll strive to make it another 5 stars experience next time. Your satisfaction is our priority, and we look forward to welcoming you back. Kind regards

6/10 (普通)

Kayo

小さなお子様連れの家族旅行
気になった点 : 清潔度
シャワールームが汚い
2024 年 3 月に 4 泊滞在
The Vibe Teamからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Kayo,Thank you for taking the time to share your experience with us.We are sorry to hear that the shower cleanliness was not up to your standards. Our housekeeping team strives to provide the highest level of cleanliness and we're sorry if we fell short on this occasion. We'll make sure to address this issue with our team and take the necessary steps to ensure that it doesn't happen again in the future. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.

10/10 (非常に良い)

Tomoko

2024 年 3 月に 3 泊滞在
The Vibe Teamからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Tomoko,Thank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests. If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional. We hope to have the opportunity to host you again!Kind regards,

10/10 (非常に良い)

NANA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
The Vibe Teamからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear NANA,Thank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests. If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional. We hope to have the opportunity to host you again, and we'll strive to make it a 10/10 experience next time. Your satisfaction is our priority, and we look forward to welcoming you back. Kind regards,

8/10 (良い)

Tatsuya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Vibe Teamからの返信 (投稿日 : 2024 年 2 月 10 日)
Hi Tatsuya, Thank you so much for providing feedback on your recent stay at Vibe! We are thrilled to hear that you had a positive experience during your stay with us and we sincerely appreciate your rating of 4/5.Your comments are valuable to us as we continuously strive to improve and provide the best possible service to our guests. If there are any specific aspects of your stay that stood out or areas where we can enhance your experience further, please don't hesitate to share more details.We look forward to welcoming you back in the future and exceeding your expectations. Thank you for choosing Vibe for your stay!Kind regards,Vibe Team

10/10 (非常に良い)

Reo

2023 年 12 月に 2 泊滞在
The Vibe Teamからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Reo, Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic stay with us and that everything met your expectations. Receiving a 10/10 from you is truly rewarding, and we're grateful for your high praise. We can't wait to welcome you back for another exceptional experience at Vibe. If there's anything specific you loved or any suggestions you'd like to share, we're all ears. Thank you for choosing Vibe and we eagerly await the opportunity to host you again soon! Kind regards,

8/10 (良い)

Mana

2023 年 12 月に 3 泊滞在
Silvia S - Receptionからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Mana,Thank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests. If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional. We hope to have the opportunity to host you again, and we'll strive to make it a 5/5 experience next time. Your satisfaction is our priority, and we look forward to welcoming you back. Kind regards,

10/10 (非常に良い)

Risa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
清掃時間に間に合わず外出したが、帰ってきた時には綺麗になっていた。
2023 年 11 月に 5 泊滞在

10/10 (非常に良い)

KAZUKI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 3 泊滞在
Vibe Sydney Receptionからの返信 (投稿日 : 2023 年 11 月 1 日)
Dear Kazuki, Thank you so much for your perfect 5/5 rating! We're absolutely thrilled to hear that you had an exceptional experience during your recent stay at Vibe Hotel Sydney. Your feedback is greatly appreciated, and it motivates us to continue providing top-notch service and accommodations to our guests.If you have any additional comments or suggestions in the future, please feel free to share them with us. We look forward to the opportunity to host you again and maintain this high level of excellence. Safe travels, and see you soon!Kind Regards, Amber DReception

6/10 (普通)

Yoshihiko

家族旅行
良かった点 : 清潔度、スタッフとサービス
セントラル駅に近く、繁華街にも徒歩数分のところにあり、交通、買い物にも便利だった。部屋は綺麗で、室内設備も最低限揃っており良かった。
2023 年 9 月に 5 泊滞在
Vibe Teamからの返信 (投稿日 : 2023 年 9 月 23 日)
Hi Yoshihiko,Thank you very much for your great feedback! We hope to welcome you back very soon to our hotel. Kind regards,Vibe Sydney Reception

8/10 (良い)

TSUGUMI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 3 泊滞在
Rosy Tからの返信 (投稿日 : 2023 年 9 月 10 日)
Dear Tsugumi,Thank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests.If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional.We hope to have the opportunity to host you again, and we'll strive to make it a 5-star experience next time. Your satisfaction is our priority, and we look forward to welcoming you back.Kind regards,Rosy – Duty Manager

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 8 月に 4 泊滞在
Rosy Tからの返信 (投稿日 : 2023 年 8 月 30 日)
Dear Guest,Thank you for providing a rating for your experience. We're here to listen and improve, so if there's anything you'd like to share about what could have made your experience better or any specific feedback, please feel free to let us know. Your input is valuable to us, and we're here to ensure that your future experiences meet or exceed your expectations. Kind regards,Rosy T – Duty Manager

6/10 (普通)

Toshihiro

気になった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 4 泊滞在
Rosy Tからの返信 (投稿日 : 2023 年 8 月 30 日)
Dear Toshihiro,Thank you for providing a rating for your experience. We're here to listen and improve, so if there's anything you'd like to share about what could have made your experience better or any specific feedback, please feel free to let us know. Your input is valuable to us, and we're here to ensure that your future experiences meet or exceed your expectations. Kind regards,Rosy T – Duty Manager

10/10 (非常に良い)

NAOKO

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
空港、市内ともアクセスが良く、観光拠点としてはとても便利でした。
2023 年 8 月に 7 泊滞在
Rosy Tからの返信 (投稿日 : 2023 年 8 月 19 日)
Dear Naoko,Thank you for sharing your feedback about your recent stay at our hotel. We're delighted to hear that you found our location to be convenient and well-suited for your sightseeing activities. Providing our guests with easy access to both the airport and the city is one of our key priorities, and we're thrilled that we were able to meet your needs in this regard.Should your travels bring you back to the area, we would be honoured to welcome you as our guest once again. Whether it's for business or leisure, we're committed to ensuring your stay remains comfortable and enjoyable.Thank you for choosing our hotel, and we appreciate your positive comments. Warm regards,Rosy T – Duty Manager

10/10 (非常に良い)

TOSHIKO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 4 泊滞在
Rosy Tからの返信 (投稿日 : 2023 年 8 月 19 日)
Dear Toshiko,Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you awarded us a perfect score of 5 out of 5. Your positive feedback is truly appreciated, and it motivates us to continue providing exceptional experiences for all our guests.It's wonderful to know that you had a great stay with us, and we're pleased to have met or exceeded your expectations. We're dedicated to ensuring that each guest's visit is comfortable, enjoyable, and memorable.We sincerely hope to welcome you back in the future and provide you with another outstanding experience. Thank you again for your kind review and for choosing to stay with us.Warm regards,Rosy T – Duty Manager

10/10 (非常に良い)

TAKAHIRO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
良い
2023 年 7 月に 4 泊滞在
Duty Managerからの返信 (投稿日 : 2023 年 8 月 5 日)
Dear Takahiro,Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience during your stay with us, and we greatly appreciate your perfect score of 5 out of 5.Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable and enjoyable stay. If you have any further comments or suggestions, please don't hesitate to let us know.Thank you for choosing to stay with us, and we look forward to the pleasure of welcoming you back for another exceptional visit in the future.Kind regards,Rosy T – Duty Manager

10/10 (非常に良い)

TOMOHIRO、Osaka

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed for 5days with toddler(2 years old). For I choose Junior Suiteroom, I got 1bedroom and 1living room! It's enough for us, I'm very satisfied and comfortable. I feel I would have been more satisfied if the shower was the type you could hold yourself instead of the fixed type. I'll come back as soon as possible.
2023 年 7 月に 5 泊滞在
Vibe Team からの返信 (投稿日 : 2023 年 7 月 30 日)
Dear TOMOHIRO, Thank you so much for sharing your wonderful experience with us. We're delighted that you chose to stay with us for five days and that you found our Junior Suite room to be spacious and comfortable for you and your toddler. Ensuring the comfort and satisfaction of our guests, especially those with young children, is of utmost importance to us, and we're thrilled that we met your expectations.We appreciate your feedback regarding the shower type. Your input is valuable as we continuously strive to improve our facilities and services to better accommodate our guests' preferences.We're thrilled to hear that you had a satisfying and comfortable stay with us, and we can't wait to welcome you back as soon as possible. Safe travels, and see you soon!Kind Regards, Vibe Team

4/10 (不満)

Nozomi

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
空港からのアクセスもよく駅から5分以内、まっすぐ進むだけでした。駅にエレベーターもあります。ホテルも綺麗でお風呂も浴槽がありつかることができます。 残念なのは事前にエクスペディアで支払い済みなのに帰国後クレジットカードから引き落としされていました。デポジットでチェックイン時にカードを預けたつもりでした。チェックアウト時にきちんと明細を貰った方がいいです。返金手続きもJCBだと出来ないから他カードでと時間がかかりました。
Rosy Tからの返信 (投稿日 : 2023 年 7 月 9 日)
Dear Nozomi,Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you found our hotel beautiful and enjoyed the amenities, such as the bath and bathtub. We also appreciate your positive comment regarding the convenient access from the airport, as well as the availability of an elevator at the station.We sincerely apologize for any inconvenience caused by the issue with your payment. We understand that this was a frustrating experience for you, and we want to assure you that we have already processed the refund. We apologize if there was any miscommunication or delay in notifying you about the refund. We have sent you a separate email to provide further details regarding the refund process.Regarding the deposit, we apologize for any confusion. We strive to provide clear and transparent information to our guests during check-in, including details about the deposit process. We apologize if this was not adequately communicated to you, and we appreciate your suggestion to provide a detailed statement upon check-out to avoid any misunderstandings.We also apologize for the inconvenience you experienced with the refund procedure and the use of your JCB card. Once again, we apologize for any inconvenience caused, and we appreciate your understanding. We value your feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable stay in the future.Kind regards,Rosy T - Duty Manager

10/10 (非常に良い)

Eiko

良かった点 : 清潔度、スタッフとサービス
立地がよく、設備は古いですがホテルとしてはよかった
2023 年 5 月に 4 泊滞在
Rosy Tからの返信 (投稿日 : 2023 年 6 月 3 日)
Dear Eiko,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our hotel's good location.While we are glad to hear that you found our facilities to be good, we would like to apologize if you found them to be a bit dated. Thank you once again for choosing our hotel. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Kind regards,Rosy T - Duty Manager

8/10 (良い)

TANAKA

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
Rosy Tからの返信 (投稿日 : 2023 年 5 月 11 日)
Dear Tanak,Dear Jacob,Thank you for taking the time to share your feedback about your recent stay with us and we hope to have the opportunity to welcome you back in the future.Kind regards,Rosy T – Duty Manager

8/10 (良い)

Junichi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
立地が良く便利です。部屋は清潔で、広めで居心地が良かった。 シャワーは固定で、温度調節が少し難しかったです。スタッフはフレンドリーで、感じが良いです。
2023 年 4 月に 3 泊滞在
Vibe Receptionからの返信 (投稿日 : 2023 年 4 月 25 日)
Dear Junichi,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are pleased to hear that you enjoyed our convenient location, clean and spacious rooms, and friendly staff.We apologize for any inconvenience you may have experienced with the shower temperature control. We will take note of your feedback and make sure to address this issue to ensure that future guests have a more comfortable stay with us.Thank you once again for choosing to stay with us, and we hope to welcome you back to our hotel in the future.Best regards,Vibe Reception

10/10 (非常に良い)

TSUGUMI

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
立地もスタッフの親切な対応も部屋の広さ綺麗さも言うことなしでした。 ただ、部屋の蛇口の締まりが悪く、きつ〜く締めないと水がチョロチョロ出ていてもったいないと思ったのと、毎回使う度に、力を入れてきつく締めないといけないことが大変でした。 Museum駅からは徒歩3分ほど。 Town hall 駅は徒歩8分ほど。 Googleマップを見ながら行ったので、道も簡単でとても便利がよかったです。 オーストラリアのお土産が安く買える、Paddys Marketsも7分程で、街の景色を見ながら楽しんで行けました。 とても良いホテルなので、Sydneyに来た際はまた利用したいと思います。
2023 年 3 月に 3 泊滞在
Rosy Tからの返信 (投稿日 : 2023 年 4 月 6 日)
Dear Guest,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed the location of our hotel, the kindness of our staff, and the size and cleanliness of your room. We apologize for the issue with the faucet, and we appreciate your feedback as we are always looking for ways to improve our guests' experience. We are glad to hear that you found our location convenient and enjoyed exploring the city. Thank you for choosing to stay with us, and we look forward to welcoming you back to our hotel in the future.Kind regards,Rosy – Duty Manger

10/10 (非常に良い)

???

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの対応がとても親切で好感が持てました!お部屋は清潔でとても広々としていて寛げました。
2023 年 2 月に 3 泊滞在
Kevinからの返信 (投稿日 : 2023 年 2 月 28 日)
Thank you, for taking the time for the kind words. We really appricate it :)

4/10 (不満)

MEI

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
便利な場所にあるが、人混みの場所から少し離れているので落ち着いている。 シャワーからお湯が出なくて電話して、30分以上音沙汰なく、ロビーに自ら行き待ち、対応まで1時間ほど要した。シャワーが直ったのは翌日だった。(当日はスタッフ用の部屋でシャワーを借りた) 疲れているのに余計疲れた。 そのトラブルがなければ、概ね良いホテルだと思う。
2022 年 11 月に 2 泊滞在

10/10 (非常に良い)

Yuto

良かった点 : 清潔度、スタッフとサービス、設備とサービス
部屋は写真より2ランク以上良かった!■化粧室の鏡に円形ライトが付いてるので雰囲気が非常に良かった。 ■寝室は、天井のライトが高級感あり、コンセントも多く少なくありますので、非常に便利です。 ■マットレスが高級なものだそうで、非常に快適です。 ■椅子がビーチで使われるようなもので、綺麗だし心地良いです。
2022 年 5 月に 1 泊滞在

10/10 (非常に良い)

Yumi

2022 年 3 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 3 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
フロントのスタッフの方がとても親切した!隣にカフェが併設されているので、今回は利用していませんが便利だと思います。
2020 年 3 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 3 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
立地も最高で清潔でお勧めしたいホテルです。
2020 年 2 月に 1 泊滞在
The Vibe Sydney Team からの返信 (投稿日 : 2020 年 3 月 12 日)
Thank you for taking time to write a feedback for us. We are happy to read, that you had a great stay with us and we are looking forward welcoming you back in the future.

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
立地もよく部屋も清潔で非常に良かった
2019 年 12 月に 5 泊滞在

8/10 (良い)

Breanna

良かった点 : スタッフとサービス
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved it
2024 年 5 月に 2 泊滞在
Yeidy Sandinoからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Susan,Thank you for taking the time to post your feedback about your most recent stay with us! I'm glad to hear that the team made you feel welcome from start to finish and the room exceeded your expectations.We look forward to welcoming you back on your next visit to Sydney.Kind RegardsYeidy Sandino

10/10 (非常に良い)

Kirsty

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Yeidy Sandinoからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Kirsty,Thank you for taking the time to post your feedback for your most recent stay with us! I'm glad to hear that the team made you feel welcome from start to finish and the room exceeded your expectations.We look forward to welcoming you back on your next visit to Sydney.

10/10 (非常に良い)

Suzanne

良かった点 : 清潔度、スタッフとサービス
Sauna not working and pool not heated
2024 年 4 月に 1 泊滞在
Yeidy Sandinoからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Suzanne,Thank you for posting your feedback about your most recent stay with us. I am sorry to hear that we missed the service mark during your stay. Our Sauna is out of order until further notice, we have transferred the pool issue to our maintenance department to look further into it.We appreciate your understanding and hope to welcome you back for a more satisfying stay.

10/10 (非常に良い)

Suzanne

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Sauna not working and pool not heated
2024 年 5 月に 1 泊滞在
Yeidy Sandinoからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Suzanne,Thank you for taking the time to post your feedback about your most recent stay with us.I am sorry to hear that we missed the service mark during your stay. Thank you for your feedback about the sauna and pool, we have escalated this to our Maintenance department. We appreciate your understanding and hope to welcome you back for a more satisfying stay.

10/10 (非常に良い)

Tim

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Didn’t receive my VIP benefits
2024 年 5 月に 1 泊滞在
Yeidy Sandinoからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Tim,Thank you for taking the time to post your feedback for your most recent stay with us! I am sorry to hear that we missed the service mark during your stay. We would do our best on your next visit to provide the VIP benefits.We look forward to welcoming you back on your next visit to Sydney.

8/10 (良い)

Bar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel great location.
2024 年 5 月に 1 泊滞在
DCからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for choosing Vibe Hotel Sydney and for sharing your feedback with us. We appreciate your review of our hotel.If you have any further comments or if there is anything else we can assist you with, please don't hesitate to contact us. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regardsDerwen C - Duty Manager

10/10 (非常に良い)

Lucinda

小さなお子様連れの家族旅行
We had a pleasant stay at Vibe Hotel Sydney. The room was large enough for a family of four and within walking distance of Central train station. Short walk to World Square shopping centre for meals.
2024 年 5 月に 2 泊滞在
dcからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Lucinda,Thank you for choosing Vibe Hotel Sydney and for sharing your feedback with us. We appreciate your review of our hotel.If you have any further comments or if there is anything else we can assist you with, please don't hesitate to contact us. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regardsDerwen C - Duty Manager

4/10 (不満)

Dave

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Carpets worn out Dirty grout in bathrooms Poor service in restaurant
2024 年 5 月に 6 泊滞在
dcからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Dave,Thank you for choosing Vibe Hotel Sydney and for sharing your feedback with us. We appreciate your kind words about our spacious rooms and friendly staff.We apologize for the issues you experienced with the condition of the room. Your feedback regarding the bathroom areas needing refreshment is valuable to us, and we will address these concerns with our team to ensure improvements are made.Your rating of both 1/5 and 2/5 stars indicates that there are areas where we can enhance the guest experience, and we are committed to taking the necessary steps to do so.If you have any further comments or if there is anything else we can assist you with, please don't hesitate to contact us. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regardsDerwen C - Duty Manager

8/10 (良い)

Bradley

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy check in and good value for money. Aircon was loud when running. Good value hotel.
2024 年 5 月に 1 泊滞在
The Vibe Teamからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Bradley, It is our pleasure to read your valuable feedback. We were delighted to have you as a guest at our property, and we look forward to the next time you visit us!

2/10 (非常に不満)

Dave

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The condition of the property is poor. Carpets are old and worn out. Shower floor and bathroom floor grout is stained badly. Just kind of a grubby hotel. Would not stay here again.
2024 年 5 月に 2 泊滞在
dcからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Dave,Thank you for choosing Vibe Hotel Sydney and for sharing your feedback with us. We appreciate your kind words about our spacious rooms and friendly staff.We apologize for the issues you experienced with the condition of the room. Your feedback regarding the bathroom areas needing refreshment is valuable to us, and we will address these concerns with our team to ensure improvements are made.Your rating of both 1/5 and 2/5 stars indicates that there are areas where we can enhance the guest experience, and we are committed to taking the necessary steps to do so.If you have any further comments or if there is anything else we can assist you with, please don't hesitate to contact us. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regardsDerwen C - Duty Manager

10/10 (非常に良い)

Joyce

2024 年 4 月に 1 泊滞在
Yeidy Sandinoからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Joyce,Thank you for taking the time to post your feedback about your most recent stay with us. I'm glad to hear you enjoyed your stay with us and found the room and location suited your needs. We look forward to welcoming you back on your next visit to Sydney.

8/10 (良い)

Angela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Good location easy walk to train station Darling harbour and eateries. The toilet was a little noisy when flushed and lighting could be improved. The cost of the accommodation was reasonable. I would use the Vibe hotel again if I needed to stay near Darling harbour
2024 年 4 月に 1 泊滞在
The Vibe Teamからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Angela, Thank you for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed your stay with us and found our location convenient for your needs. We will definitely take note of what you've mentioned about the toilet flush and the lighting, and see how we can improve them. We appreciate your feedback. Thank you again for choosing to stay with us, and we look forward to welcoming you back in the future. Kind regards,

8/10 (良い)

Wai hing

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
The Vibe Teamからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Wai hing,Thank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests. If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional. We hope to have the opportunity to host you again, and we'll strive to make it a 5/5 experience next time. Your satisfaction is our priority, and we look forward to welcoming you back. Kind regards,

10/10 (非常に良い)

Joehanna Carmela Nique、Perth

良かった点 : スタッフとサービス、施設のコンディションと設備
Accessibility to shops and restaurants
2024 年 4 月に 4 泊滞在
The Vibe Teamからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Joehanna Carmela Nique, Thank you so much for your fantastic 5-star rating! We're absolutely thrilled to hear that you had such a wonderful experience during your stay with us. Your positive feedback means the world to us, and it motivates our team to continue providing the best possible service to our guests. We're delighted that we met or exceeded your expectations, and we can't wait to welcome you back for another outstanding stay in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities, and we're here to make your next stay just as fantastic as this one. Thank you for choosing to stay with us, and we look forward to serving you again soon! Kind regards,

10/10 (非常に良い)

Belinda

2024 年 4 月に 1 泊滞在
Yeidy Sandinoからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Belinda,Thank you for taking the time to post your feedback for your most recent stay with us! I'm glad to hear that the team made you feel welcome from start to finish and the room exceeded your expectations.We look forward to welcoming you back on your next visit to Sydney.