We booked a queen room wotif confirm that booking but when we arrive they give us twin room for a couple when we ask them to refund and they refuse to do that and we didn’t help us at all …. Worst experience ever
Sonam
2023 年 12 月に 2 泊滞在
2/10 (非常に不満)
Harold
2023 年 12 月 5 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All facilities are dirty
Harold
2023 年 11 月に 7 泊滞在
2/10 (非常に不満)
Katrina
2023 年 11 月 25 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I didn't stay. straight after I was made to use the internet to book,even though I was physically there at the Ryde Hotel. I went to get key and the server behind the bar refused me my stay and said he had refunded me my money. He did not and I was left stranded in Sydney for the night because I needed my money back to rebook another room at another location. I had to sleep at the train station till the morning as there were no more trains to Oberon 3hrs away. I'm angry and I was scared and I want my money back today please
Katrina
2023 年 10 月に 1 泊滞在
10/10 (非常に良い)
Rose
家族旅行
2023 年 10 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were amazing, food was great, beds were very comfortable!