Disorganised staff on arrival. Had a reservation for the restaurant. Did not seem to know we were coming. Food very poor. Our room was dirty and had a damp smell. Very disappointing would not recommend it.
Duncan
2024 年 4 月に 3 泊滞在
6/10 (普通)
Gus
2024 年 3 月 13 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
I was given a handicapped room which made working at desk very uncomfortable as desk height was too high for chair.
Room dated ….
I was expecting and paid for King Superior room which should have been nice and comfy but had to put up with a clunky room designed for a wheel chair access.
First world problems so I didn’t complain but don’t understand why they do this when it’s not what I paid for and they didn’t explain …
Gus
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Shannon
カップルで旅行
2024 年 2 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Each and every staff member provided absolutely exceptional customer service.
Shannon
6/10 (普通)
Steve
2024 年 2 月 12 日
良かった点 : 清潔度
Lobby toilets were dirty and smelly. I did let reception know. Cracked basin in my bathroom unacceptable & germs no doubt.
Steve
2024 年 2 月に 4 泊滞在
8/10 (良い)
Claire
家族旅行
2024 年 2 月 3 日
良かった点 : スタッフとサービス
The hotel is a bit tired but still was a pleasant stay. Our air conditioning did not work and we had to ask twice for someone to come and look at it. It was an easy fix but just added to the tired feeling of the property.