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ノボテル シドニー シティ センターの口コミ

4 out of 5
ノボテル シドニー シティ センター
York Street, 7-9, Sydney, NSW

口コミ

8.0

とても良い

評価 10 - 102 件の口コミ中 44 件が非常に良い" "
評価 8 - 102 件の口コミ中 33 件が良い" "
評価 6 - 102 件の口コミ中 13 件が普通" "
評価 4 - 102 件の口コミ中 5 件が不満" "
評価 2 - 102 件の口コミ中 7 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

8.4/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

8/10 (良い)

YOSHIHIRO

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 5 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for taking time and rating our hotel.

10/10 (非常に良い)

Tarin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Newly renovated rooms
2024 年 5 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Tarin,thank you for your great review of your recent stay. We appreciate your support and hope to welcome you back again soon.Kind regards,Kim SGeneral Manager

8/10 (良い)

Naveen

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything was good the only thing to note was the breakfast was not ready by 6 am, we had to wait for another 20 mins before we were allowed inside ,but was happy with the stay
2024 年 5 月に 2 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Naveen,thank you for your feedback on your recent stay with us.We appreciate your comments and hope to serve you better next time.Kind regardsKim SGeneral Manager

10/10 (非常に良い)

Angela

家族旅行
Awesome renovations so close to the Harbour
2024 年 5 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Angela,thank you for your great review of your recent stay. We appreciate your support and hope to welcome you back again soon.Kind regards,Kim SGeneral Manager

8/10 (良い)

Gordon John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Central to city
2024 年 5 月に 6 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Gordonthank you for your great review of your recent stay. We appreciate your support and hope to welcome you back again soon.Kind regards,Kim SGeneral Manager

10/10 (非常に良い)

Sally

家族旅行
The doors to the outside hallway weren’t very soundproof so it could get noisy. Otherwise it was sensational.
2024 年 5 月に 2 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Sallythank you for your great review of your recent stay. We appreciate your support and hope to welcome you back again soon.Kind regards,Kim SGeneral Manager

8/10 (良い)

michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Michael,thank you for your great review of your recent stay with us. We hope to welcome you back again soon.Kind regardsKim SGeneral Manager

10/10 (非常に良い)

Jayne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Definitely great location with easy access to the train station, tram, and bus station. Only downside I would say is walls are pretty thin, sometimes there would be a louder group walking by, when neighbouring rooms were using the shower or people would let their doors slam shut. I could hear it all. This didn't bother me as much as my floor wasn't too busy and I would literally pass out from exhaustion during the night. Just something to keep in mind. Breakfast was always amazing and it starts early, 6am, which is great. Staff was always welcoming and such a great help. One more downside which isn't necessarily bad but did bother me was the shower didn't have a door or curtain. It was a half glass and when I showered water was always splashing out on the mat, literally more than half my mat was soaked and I had to wringe it out. The shower head is removable and can be hand held which I ended up doing to prevent it from splashing out. Other than that, very clean, decent sized rooms which a nice sitting area.
2024 年 5 月に 6 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Jayne,Thank you for your great review of your recent stay. We appreciate the support and hop to welcome you back again soon.Kind regardsKim SGeneral Manager

10/10 (非常に良い)

Colin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We have stayed previously in its past lives as a Travelodge and a Mercure, the room refurb has been done really nice, nice comfy carpets, very comfy bed, the windows seem to have been sealed better inwardly so we found it much quieter, we also got a later checkout which was much appreciated, to sum up a very enjoyable four night stay
2024 年 5 月に 4 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear ColinThank you for your lovely review of your recent stay. We appreciate the support and hop to welcome you back again soon.Kind regardsKim SGeneral Manager

10/10 (非常に良い)

Amy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
As an Accor member it was great to try this recently refurbished hotel while staying in the city for the half marathon. Kinder who checked us in was so fantastic, as were all the staff we encountered. We loved having a balcony too!
2024 年 5 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Amy,thank you for your great feedback on your recent stay with us. We appreciate your support and hope to welcome you back again soon.Kind regardsKim SGeneral Manager

10/10 (非常に良い)

Barry

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was located across the street from Wynyard station close transit to/from airport and all attractions. The hotel area was quiet at night. Staff was friendly and the lobby bar had a nice happy hour for drinks and winding down. Cameron who checked us in was very friendly and efficient. He was always around to ask if we needed assistance or just to ask us how our day went. A great experience!
2024 年 4 月に 4 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Barry,thank you for your great feedback on your recent stay. We appreciate your support and hope to welcome you back again soon.Kind regardsKim SGeneral Manager

8/10 (良い)

timothy park

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Great stay, but house keeping was poor. Walked in on house keeping washing our tea cups using fingers only in the bathroom sink. Would assume dirty cups would just be replaced with clean dishwashed cups? Accidently knocked over a small plant on day 2 of visit and on day 4 dirt still not vacuumed. Rubbish not removed.
2024 年 4 月に 4 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Timothy,thank you for your feedback on your recent stay. While I am delighted to hear your overall stay was great, please trust I will address your feedback with the housekeeping team accordingly.Thank you again for your feedback and we look forward to welcoming you back in the future.Kind regardsKim SGeneral Manager

8/10 (良い)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location easy walk from Wynyard Station Very good breakfast
2024 年 4 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Richard,thank you for your great feedback on your recent stay. We appreciate your support and hope to welcome you back again soon.Kind regardsKim SGeneral Manager

8/10 (良い)

Edward George

2024 年 4 月に 7 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear EdwardThank you for your review of your recent stay. We appreciate the support and hop to welcome you back again soon.Kind regardsKim SGeneral Manager

10/10 (非常に良い)

Lance

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff
2024 年 4 月に 3 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Lance,thank you for your great feedback on your recent stay. We appreciate your support and hope to welcome you back again soon.Kind regardsKim SGeneral Manager

10/10 (非常に良い)

Roberto

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Located in the heart of Sydney Harbor... very accessible to public transportation. very close to tons of nice restaurants and stores ... personnel is very friendly and
2024 年 4 月に 2 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Roberto,thank you for your great feedback on your recent stay. We appreciate your support and hope to welcome you back again soon.Kind regardsKim SGeneral Manager

8/10 (良い)

Martina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liegt sehr zentral, direkt an der Wynyard station, hatte ein tolles Zimmer mit Balkon. Das Frühstück war okay, mir hat ein normales Müsli gefehlt. Das Zimmer war im großen und ganzen sauber.
2024 年 4 月に 3 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Martina,thank you for your great feedback on your recent stay. We appreciate your support and hope to welcome you back again soon.Kind regardsKim SGeneral Manager

10/10 (非常に良い)

KAREN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Karen,thank you for your great feedback on your recent stay. We appreciate your support and hope to welcome you back again soon.Kind regardsKim SGeneral Manager

6/10 (普通)

Stephen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
THE ROOM SMELLED STALE AND AS IF THE CARPET WERE DIRTY LIGHT SWITCHS BREAK AND HAD TO BE REPAIR THE SHOWER WERE DIRTY AND NO WATER TO HAVE A SHOWER AND THE STAFF DIDNT SEEM WORRY AND LAUGH IT OFF
2024 年 3 月に 5 泊滞在
Kimからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Stephen,thank you for your feedback on your recent stay. I am sorry to hear we did not meet your expectations, please trust, I will follow up with the team accordingly to prevent this from happening in the future.Thank you again and all kind regards,Kim SGeneral Manager

8/10 (良い)

Alma

2024 年 3 月に 3 泊滞在
Kimからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Alma,thank you for your great feedback on your recent stay. We appreciate your support and hope to welcome you back again soon.Kind regardsKim SGeneral Manager

10/10 (非常に良い)

Angelo

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location to resturants shops and attractions
2024 年 3 月に 4 泊滞在
Kimからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Angelo,thank you for your great review of your recent stay. We appreciate the feedback and look forward to welcoming you back in the future.Kind regards,Kim SGeneral Manager

2/10 (非常に不満)

Kathleen

グループ旅行
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
I booked accommodation for 3 adults, which was positioned as a room with 3 single beds. Paid over $800. Was sent an email confirmation which confirmed 3 adults. Upon arrival the receptionist told us our room had one king bed, to which I said 'I booked for 3', where she replied '3 fits in this room'. The room was a 'junior suite'. I said we were 3 adults and would not be sharing a single bed. She did not at all see the issue with this. I have since looked on your website and it states clearly that the suite is suited to a 'maximum of 2 adults', not 3. Eventually she downgraded us to a 'standard double room' but offered no sort of refund for the downgrade from the suite. Please call me about my booking. I booked with Novotel through my company as it is a preferred provider for Deloitte and if I do no receive communications about my experience I will let them know that the booking process is inadequate.
2024 年 2 月に 1 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Kathleen,Thank you for your feedback. Please accept my sincere apology for the inconvenience caused to you. I was notified by the Duty Manager Cameron that he already spoke to you and processed a 25% refund to your credit card. I appreciate your understanding that we couldn't meet your expectation due to the system error which was out of our control. Thank you once again for your patience and we wish to welcome you back again in future.Kind RegardsJohnny SanaullahFront Office Manager

8/10 (良い)

Jason

出張
良かった点 : 清潔度、施設のコンディションと設備
The staff in the bar either weren’t interested or didn’t know what they were doing. The rest of the staff were very polite and helpful.
2024 年 2 月に 1 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Jason,Thank you for your constructive feedback. I will share with the team and relevant department. We will definitely make changes where required.Hope to welcome you back to Novotel Sydney City Centre again.Kind Regards,Johnny Sanaullah

2/10 (非常に不満)

Shannon

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Dont bother
Terrible room service - about 3 options and food inedible Pillows very uncomfortable tiny bathroom Staff the only good thing about this hotel
2024 年 2 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Shannon,thank you for your feedback on your recent stay with us. I am sorry to hear we did not meet your expectations, please allow me to express my sincere apologies and trust, I will address your feedback with the team accordingly.We hope to serve you better next time.Kind regardsKim SGeneral Manager

8/10 (良い)

Natasha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and central easy walking distance to loads of great restaurants Staff were lovely and helpful Clean and the rooms are much more spacious than they look on the website
2024 年 2 月に 4 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 3 月 4 日)
It is great to know that you enjoyed your stay. I will share with my team about your positive comments.

10/10 (非常に良い)

Nathalie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean, friendly staff, good location
2024 年 2 月に 1 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank for your positive feedback. It is always a pleasure to receive positive comments. I will share with my team and I am sure they will be very happy.

8/10 (良い)

SHELINA

2024 年 2 月に 3 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for rating our hotel. We wish to welcome you back soon and hope you enjoy your next stay as well.

8/10 (良い)

Anna

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really great location as only metres from Wynward station which is quick train ride from airport. Also close to lots of great restaurants and cafes. Recently refurbished and very tidy and clean. Only disappointment was the quality of the room service food which was not really up to Novotel standards
2024 年 2 月に 1 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for the constructive feedback. I will share with relevant department and team members. We wish to welcome you back soon.

6/10 (普通)

Geil Fell

出張
気になった点 : スタッフとサービス、設備とサービス
Just was not impressed with this hotel. Front desk staff very weak and some just not friendly. Room was super small. Floor four when I checked in had trash all over the place in the hallway. Just very average. I’ll choose elsewhere when I come back to town. Sorry.
2024 年 2 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Geil,thank you for your feedback on your recent stay with us. I am sorry to hear we did not meet your expectations, please allow me to express my sincere apologies and trust, I will address your feedback with the team accordingly.We hope to serve you better next time.Kind regardsKim SGeneral Manager

10/10 (非常に良い)

Patrick

2024 年 2 月に 2 泊滞在
Kimからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Patrick,thank you for your great review of your recent stay. We appreciate the feedback and look forward to welcoming you back in the future.Kind regards,Kim SGeneral Manager

6/10 (普通)

Yuhei

家族旅行
良かった点 : 清潔度、スタッフとサービス
Location is quite good. You can go circular quay and other points without transportation. Compared with this, price is low enough. However, design of bathroom in room 708 was quite problematic. Toilet paper is located on the "back wall" of toilet, this makes quite uneasy to use. The shower booth doesn't have the door or curtain to prevent the water spilling out from the booth. Also, drain is stuck.
2024 年 1 月に 2 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for your feedback. I will share with relevant department to take necessary measures if needed. Thank you once again and we wish to welcome you back soon.

10/10 (非常に良い)

Maude

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were welcoming and helpful.
2024 年 1 月に 3 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for your positive feedback. It is always a pleasure to receive positive comments. My team will love it.We wish to welcome you back soon.

10/10 (非常に良い)

brendan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel’s location is excellent. It is close to The rocks, darling harbour and sydney shops. We used the train which is a block away. Loved the Japanese restaurant next door.
2024 年 1 月に 5 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Brendan,Thank you for sharing your experience with us. I am glad that you liked the hotel. We have a great restaurant too in the hotel. We hope that you can try our restaurant as well.Thank you once again for the feedback and we wish to welcome you back soon.Kind Regards,Johnny Sanaullah

10/10 (非常に良い)

Carmen

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was lovely and the staff pleasant and helpful. The proximity to the Harbour Bridge and Opera House was an absolute bonus.
2024 年 1 月に 1 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you, Carmen for the great feedback. I will share your comments with my team, and I am sure they will be very happy. We wish to welcome you back again at our hotel in future.

8/10 (良い)

Arti

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Poor choice of breakfast options for vegetarians. Same breakfast everyday for a week. $35 for soaked oats, toast and tea/coffee is too expensive. Baked beans had a bacon taste, so couldn’t eat that! Won’t be staying here again.
2024 年 1 月に 7 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you, Arti, for taking time and providing feedback about your stay at the hotel. I have passed your comments to the relevant department. They will definitely check if any adjustments are needed. Once again, I appreciate for sharing your experience and we wish to welcome you back again in future.

10/10 (非常に良い)

Mohammed

グループ旅行
良かった点 : 施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you for your positive feedback. We wish to welcome you back soon in future. I am glad that you enjoyed your stay with us.

10/10 (非常に良い)

Nicole

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy contactless check in and out
2024 年 1 月に 1 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you for your awesome feedback. We are happy that you liked the new Self Check-in Kiosk. I appreciated for your sharing your experience with us and we wish to welcome you back soon in future.

2/10 (非常に不満)

Chloe

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spent the first three days in a room with a shower that flooded due to clogged drains. Followed up on it multiple times to be told they would sort it which didn’t happen and then we had to move rooms due to the problem. Moved to new room which had someone’s used hair clips on the floor. Woke up the next morning to ice cold showers, when we notified reception they said they were aware of the issue and that’s as far as it went. Asked prior to arrival if we could have a late checkout due a late flight, received no response. Asked in person on check in and the lady said that it wasn’t a problem and to come closer to the end of our stay to confirm a time, however, not on the morning we were due to check out as it was their peak time. We went back in regards to this two days prior to checking out and were told that they could not give us a late checkout until the day of our checkout - completely contradictory to what we had previously been told. We went back AGAIN the next day to see what we needed to do in order to organise this, the manager said he would organise it, attempting the key card 3 times. The day of our checkout we had the housemaid walk into our room with extremely minimal notice prior to when we were meant to check out. She then questioned if we were checking out and what time our late checkout was until. Less than 10 minutes later the reception was ringing our room asking us when we were checking out. The laundry has been removed with no alternatives or notice.
2024 年 1 月に 6 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Chloe,Thank you for your feedback about your stay at Novotel Sydney City Centre.I apologize for the inconvenience caused to you during your stay. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 (非常に良い)

Sze Wan Maggie

2024 年 1 月に 3 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you for your great feedback.Hope to welcome you back soon in future.

10/10 (非常に良い)

Jennifer

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would certainly stay again.
2024 年 1 月に 1 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you for your the great feedback.

2/10 (非常に不満)

Joseph

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My mother died, and this poorly run, over priced property wouldn’t even consider changing the date of my booking so I could visit again in the future. An awful establishment absolutely devoid of any compassion or redeeming qualities
2024 年 1 月に 1 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Joseph,We are sorry for your loss. In regard to the booking, you contacted the Expedia to cancel your booking for personal reason however, it was never mentioned that your mother passed away. The booking was a non-refundable and restricted booking, it was not cancelled.

8/10 (良い)

Fazilette

2024 年 1 月に 5 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you for the great review.

8/10 (良い)

Maria

2024 年 1 月に 1 泊滞在
Johnnyからの返信 (投稿日 : 2024 年 3 月 4 日)
Appreciate the rating about our hotel. We wish to welcome you back again.

4/10 (不満)

Tran Minh Nhat

2024 年 1 月に 4 泊滞在
Kimからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Michael,thank you for your feedback on your recent stay. We appreciate your comments and will address this with the team accordingly.Kind regardsKim SGeneral Manager

10/10 (非常に良い)

Bernadette

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Central
2024 年 1 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Bernadettethank you for your great feedback on your recent stay. We appreciate your support.Kind regardsKim SGeneral Manager

10/10 (非常に良い)

Birgitta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 5 泊滞在
Kimからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Brigittathank you for your feedback on your recent stay. We appreciate your support and look forward to welcoming you back soon.Kind regardsKim SGeneral Manager

6/10 (普通)

Michael

Not on google maps. Very hard to find if you get lost
2023 年 12 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Michael,thank you for your feedback on your recent stay. We appreciate your comments and will address this with the team accordingly.Kind regardsKim SGeneral Manager

8/10 (良い)

Sandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Kimからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Sandra,thank you for your great review of your recent stay We appreciate the support and hope to welcome you back again soon.Kind regardsKim SGeneral Manager

6/10 (普通)

Margaret

2023 年 12 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Margaret,thank you for your review of your recent stay. We hope to welcome you back again soon.Kind regardsKim SGeneral Manager

10/10 (非常に良い)

Nancy

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Nancy,thank you for your great review of your recent stay.We appreciate the support and hope to welcome you back again soon.Kind regardsKim SGeneral Manager