Switchback Trailhead

I actually feel bad rating this as low as i did but since one man's behavior made us decide we will never stay there again i suppose the rating is fair. There was a gentleman working the evening shift Saturday night who was a real a$$####! We got back from a day out exploring and dinner and the parking situation was terrible. You mean you pay $20 for parking and there are not enough spots? We drove around the building twice with no luck finding a spot so we came back to the front to park in a valet only spot. Just as we were about t i get out an employee pulled out of another spot so we parked there but it had a sign for the coffee place only. So we went inside and were trying to explain this to him but he just wanted to argue saying there were 55 spots available. No they were all occupied but he continued. This man needs to leave customer service. Other than that everyone was nice and the hotel was clean and well maintained. The breakfast was nice in the morning too. If he were gone I'd go back otherwise. Good luck I'm sure he will cost this hotel more business!

Easy check in, clean room, and comfortable bed.

We loved this hotel so much that we decided to stay there again when we flew back in to DFW.