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"Hôtel was in an excellent location. Having the ski rental on site was lovely. There was not a gym. The hotel room was great but the beds were very hard. "

"Overall very positive experience, reception staff were very attentive and went out of the way to accommodate our earlier check-in. The room was really nice and clean, and we ended up staying in the hotel which was a bonus! Breakfast staff, particularly on Sunday morning, unfortunately did let the staff down, as they came across quite rude and unfriendly. "

"The Hotel was amazing, the views from the Riger breathtaking. Hotel personnel was great, communication with the started since booking, knowledgeable and kind, they were helping all the way. The spa!! Ahh so relaxing. Dont hesitate to book! You won't regret it."

"Excellent location, staff and building. Great value - would stay here again for sure!"

"The beds are twin size, worst experience never ever recommend anyone…"

"Friendly staff, clean rooms. Price of water at dinner reduced it from 5 stars."

"Close to train station - it’s a bunk house/hostel rather than a hotel - OK for an overnight stay shower OK bed was not the best for me personally. But OK for our one night for the Glacier Express. I know accom is at. premium in Zermatt but I will make sure I look closer as to what things are called hotels on our next visit "

"I cannot recommend this hotel enough. The location was perfect. Looking at the mountains and snow falling every morning and evening was a dream. Easy access to restaurants, COOP grocery store and equipment rentals. Train is a 10 minute walk to get to the lifts and main skiing areas. The staff is amazing at Hotel Spinne, they were helpful and friendly. It was raining one of the evenings we were going out and they had umbrellas to use for guests. We also were leaving in the morning before breakfast was served and they offered to prepare us a breakfast to be delivered to our room the night before. When i tell you we could not have been more grateful for that as we had a 5hr travel ahead of us with tight train connections. Truly above and beyond hotel. Highly recommend and I will definitely stay here again. "

"Very kind staff!"