2/10 (非常に不満)
Paige
カップルで旅行
2025 年 12 月 1 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only clean part about this hotel was the reception area. It was full of rust in the rooms, dust and smelt like urine. Our tv constantly turned off whilst watching it and the blow dryer nearly singed all my hair off, I called reception and they advised I was doing it wrong although I had told them I was doing it correctly. A lady come up and pushed herself into the room to check the blow dryer. She realised what I was saying is correct and left to get me a replacement. There is signs saying”call if you need ice” which I done about 3 times and was told I needed to come down for it myself??? I also wanted to book on for breakfast whilst staying there but I was basically ushered out and was told “you need to pay” which I said I wanted to do when I entered the dining area. He told us we couldn’t and that we need to sit in the bar if we want coffee. We sat at the bar for around 25 minutes.. no one was there to serve us until I had to walk around to find someone to help. The stay was horrible, staff were rude, pool was freezing cold, full of drunks outside the hotel. Didn’t feel safe at all!
Paige
2025 年 11 月に 3 泊滞在