Four Points by Sheraton Suzhou

Property class: 4

Choose dates to view prices

Reviews

8.4 out of 10
Very good
You can look forward to a marina, a grocery/convenience store, and a garden at Four Points by Sheraton Suzhou. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a library.
The current price is ￥11,368
￥13,255 total
includes taxes & fees
Oct 25 - Oct 26

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape through large windows.

Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Twin Room, 2 Double Beds, City View

A hotel room with two beds, a TV, a desk, and a view of the city.

Twin Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Partial Lake View

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape through large windows.

Premium Room, 1 King Bed, Partial Lake View

  • Partial lake view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Twin Room, 2 Double Beds, Partial Lake View

A hotel room with two beds, a TV, a desk, and a view of the city.

Premium Twin Room, 2 Double Beds, Partial Lake View

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Premium Suite, 1 Bedroom, City View

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Premium Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a TV, a seating area, and a view of a cityscape and water.

Suite, 1 Bedroom

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Executive Suite, 1 Bedroom

  • Partial lake view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 Bedroom

A modern hotel room with a large bed, a sofa, a TV, and a view of a cityscape.

Presidential Suite, 1 Bedroom

  • Partial lake view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, and a TV. There is a window with a view of a body of water and buildings.

Room, 1 King Bed

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Located in Suzhou Industrial Park, a neighborhood in Suzhou, Four Points by Sheraton Suzhou is near a train station and on a lake. Suzhou Center Mall and In City Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dushu Lake and Jinji Lake. Traveling with kids? Consider Suzhou Ferris Wheel and Suzhou Culture and Arts Center. Explore all the area has to offer with hiking/biking trails, ecotours, and rock climbing. Visit our Suzhou travel guide
Map
215123, Jiangsu, Suzhou, No. 8 Moon Bay Road, Suzhou Industrial Park

What's nearby

  • A park with yellow sculptures, a pathway, and a waterfront.
    Jinji Lake
    4 min drive - 4.7 km
  • Dushu Lake
    3 min walk - 0.3 km
  • Suzhou International Expo Center
    8 min drive - 8.4 km
  • Suzhou Center Mall
    10 min drive - 10.7 km
  • Yangcheng Lake
    19 min drive - 22.2 km

Getting around

  • Yueliangwan Station
    3 min walk
  • Suzhou Railway Station
    29 min drive
  • Shanghai Pudong Intl. Airport (PVG)
    107 min drive

Restaurants

  • 星巴克
    8 min walk
  • 法蒙特 @ sispark 数字经济产业园
    18 min walk
  • Eatery
    9 min walk
  • 胥城奥灶面·面之府(书香世家月亮湾酒店)
    13 min walk
  • Lobby lounge
    11 min walk

About this property

Four Points by Sheraton Suzhou

  • Upscale family-friendly hotel by the lake
  • At Four Points by Sheraton Suzhou, you can look forward to a marina, a grocery/convenience store, and a garden. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a playground and a library.
  • Other perks include:
    • An indoor pool and a children's pool
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), an electric car charging station, and express check-out
    • A children's club (surcharge), free newspapers, and meeting rooms
  • Room features
  • All 280 individually furnished rooms include comforts such as private plunge pools and 24-hour room service, in addition to perks like fireplaces and air conditioning.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with jetted tubs and rainfall showers
    • Recycling, electric kettles, and daily housekeeping

Similar properties

A large, modern building with a distinctive arch structure and a spacious, illuminated plaza in front.
Renaissance Suzhou Hotel
Suzhou Industrial Park
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 210 reviews
The price is ￥14,122
￥16,466 total
includes taxes & fees
Oct 30 - Oct 31
Renaissance Suzhou Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 138 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • China Spice
  • The Eatery
  • The Lobby Lounge

Things to do

  • Children's club
  • Children's pool
  • Health club
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Private plunge pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19,368 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Marina
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 290.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Rollaway bed fee: CNY 290.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Four Points by Sheraton Suzhou have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Four Points by Sheraton Suzhou?

As of Oct 3, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Suzhou on Oct 25, 2026 start from ￥11,368, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Suzhou pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Four Points by Sheraton Suzhou?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points by Sheraton Suzhou?

Check-out is at noon.

Where is Four Points by Sheraton Suzhou located?

This family-friendly Suzhou hotel is located on a lake, within 3 mi (5 km) of Dushu Lake and Jinji Lake. Suzhou Ferris Wheel and Suzhou Culture and Arts Center are also within 6 mi (10 km). Yueliangwan Station is only a 3-minute walk and Dushuhu Neighborhood Center Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Suzhou Reviews

8.4

Very Good

9.0

Cleanliness

7.4

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 36 out of 90 reviews
Rating 8 - Good. 38 out of 90 reviews
Rating 6 - Okay. 13 out of 90 reviews
Rating 4 - Poor. 3 out of 90 reviews
Rating 2 - Terrible. 0 out of 90 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Great room, substandard food

The room was great. Very comfortable. So why the lousy breakfast? And overall the public spaces, such as bar were just bland and unappealing, including the food.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good stay...especially I remember a kind satff who helped me to get a taxi when I checked out. My flying time was early morning so I need to get a taxi get to the airport. I don't speak chinese at all so she asked taxi driver about fares and how to get a receipt for me. More than 30mins, She was with me in cold weather and helped me. I really appreciate that. The staff name may be "Mister" as I remember. Anyhow I will stay again when I get to Suzhou and highly recommend this hotel.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service
Clean room, good location and nice view of the city (if you book a room with view) but the staff and managers are not professionally trained, the front desk told me twice that they have sent my luggage to my room but both times it was not there, also experienced many times miscommunication with manager and staff, in compare to other Edition hotels that I have stayed this one is by far the one on the lower level of quality you get at most a 4-star experience.
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
대체로 만족스러웠습니다. 하지만 로비 근무하는 직원들이 거의 영어소통이 않되어 불편한 점도 있었네요
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ras
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

蘇州月亮灣商務差旅

蘇州月亮灣商務差旅挺不錯的選擇，冬天冷但是室內游泳池水溫是當也相當乾淨。
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広々した部屋

ゆったり出来るホテル
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the metro. Breakfast is awesome. Room is tidy and comfortable. The staff, especially the ones cleaning up the room, are very nice and hospitable.
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay.

Pleasant stay.
Stayed 4 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good. The only thing is the food in the restaurant has a lot of room for improvement. Both the quality and the variety.
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clothesline is a good, but better on the wall equiped with more hangers for washed clothes.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good parking, quiet, good staff at receiption, walking around is a nice experience.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Gutes Hotel

Neues , ruhiges Hotel Zimmer teilweise mit Blick auf den See. Restaurants in der Umgebung. Frühstück zwar riesige Auswahl aber Qualität sehr verbesserungswürdig....
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very clean, breakfast is very good. The location is quiet and very nice. However, it a little bit far away from Suzhou interested points if you take the metro.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Highly recommend this hotel around the industrial park.
Stayed 4 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was awesome here. This was my first time in China and had no idea what to expect. This hotel was a great stay. Great room, good price, helpful front desk. Only thing I didn't like was this hotel is in an industrial park on the other side of a large bay from Suzhou city. This was fine for me as I was attending a conference in the industrial park, but it was a little out of the way for sightseeing in Suzhou. However, taxis are so cheap that it still was only about $5 US to get to and from the hotel to suzhou city. Overall I HIGHLY recommend this hotel.
Stayed 4 nights in Mar 2019
Verified review

10/10 Excellent

Very convenient to subway. Friendly and helpful staff. Have stayed here numerous times and i am never disappointed.
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel, poor internet service

The hotel is clean but the internet service is really poor. It was hard to get internet service consistently for more than 15 minutes.
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店員工態度都非常好；從房內往外望，即可看到湖畔景色，雖然不是特別壯闊，但整體的住房感受仍是不錯。這次非常可惜的地方，因為是一個非常匆忙的出差行程，加上又是第一次來到蘇州這一個印象中的古城區，除了沒辦法好好感受飯店的各項設施外，也沒辦法好好的去一些景點遊覽! 下次再有機會來，會好好欣賞蘇州、及飯店設施。
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel. close to subway station. friendly staff. good buffet.
Stayed 3 nights in Feb 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and good

good!
Stayed 5 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常舒適的住宿環境，周圍環境非常幽靜。
Stayed 1 night in Aug 2017