Aparthotel

Citadines Xinghai Suzhou

Property class: 4

Choose dates to view prices

You can look forward to dry cleaning/laundry services, car rentals on site, and a gym at Citadines Xinghai Suzhou. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Gym
The current price is ￥7,685
￥8,146 total
includes taxes & fees
Sep 27 - Sep 28

Room options

View all photos for Deluxe Room, 1 Bedroom

A modern hotel room with a large bed, a city view, and a minimalist decor.

Deluxe Room, 1 Bedroom

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Studio

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Executive Studio

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Condo, 1 Bedroom

A modern living room with a grey sofa, a glass coffee table, a black office chair, and a bright orange chair.

Executive Condo, 1 Bedroom

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Premier Room, 1 Bedroom

A hotel room with a large bed, a nightstand with a lamp, a window with a view, and an air conditioning unit.

Premier Room, 1 Bedroom

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

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About the neighborhood

Located in Suzhou Industrial Park, a neighborhood in Suzhou, Citadines Xinghai Suzhou is in a shopping district. Gate to the East and Beisi Pagoda are local landmarks, and travelers looking to shop may want to visit In City Shopping Mall and Suzhou Center Mall. Classical Gardens of Suzhou and Couple's Retreat Garden are also worth visiting. Visit our Suzhou travel guide
View more Aparthotels in Suzhou
Map
215021, Jiangsu, Suzhou, 58 Xinghai Street , Jiacheng Garden, Building 27, Industrial Park

What's nearby

  • A river with a cityscape on the opposite bank, featuring modern skyscrapers and a distinctive curved building.
    Gate to the East
    17 min walk - 1.5 km
  • A park with yellow sculptures, a pathway, and a waterfront.
    Jinji Lake
    2 min drive - 2.1 km
  • A calm river at sunset with traditional buildings on the right and dense foliage on the left.
    Pingjiang Road
    4 min drive - 4.0 km
  • In City Shopping Mall
    2 min drive - 1.9 km
  • Suzhou Center Mall
    2 min drive - 1.8 km

Getting around

  • Xinghai Square Station
    8 min walk
  • Suzhou Railway Station
    19 min drive
  • Shanghai Pudong Intl. Airport (PVG)
    118 min drive

Restaurants

  • Katong Restaurant | 咖东餐厅
    5 min walk
  • 増増 | 增增 | Masumasu
    6 min walk
  • 串dining
    5 min walk
  • 柚子 日本料理
    8 min walk
  • Euro Mart 欧麦德
    5 min walk

About this property

Citadines Xinghai Suzhou

  • Upscale aparthotel located in Suzhou Industrial Park
  • You can look forward to dry cleaning/laundry services, car rentals on site, and a gym at Citadines Xinghai Suzhou. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Express check-out, express check-in, and multilingual staff
    • Concierge services, a front-desk safe, and an elevator
  • Room features
  • All 167 rooms boast comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • LCD TVs with cable channels
    • Wardrobes/closets, separate sitting areas, and separate dining areas

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

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A large, modern building with a distinctive arch structure and a spacious, illuminated plaza in front.
Renaissance Suzhou Hotel
Suzhou Industrial Park
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 210 reviews
The price is ￥13,952
￥16,268 total
includes taxes & fees
Sep 29 - Sep 30
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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Car rental
  • Self parking on site (CNY 40 per day)
  • Limited onsite self parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 53 per person
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: CNY 106 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In a shopping district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 167 units
  • 26 floors
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Soundproofing
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 106.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 53 per person
  • Airport shuttle fee: CNY 636 per vehicle (one-way)
  • Self parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 106.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Citadines Xinghai Suzhou pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citadines Xinghai Suzhou?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Citadines Xinghai Suzhou on Sep 27, 2026 start from ￥7,685, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CNY 40 per day. Limited spots are available.

What time is check-in at Citadines Xinghai Suzhou?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Citadines Xinghai Suzhou?

Check-out is at noon.

Does Citadines Xinghai Suzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 636 per vehicle applies.

Where is Citadines Xinghai Suzhou located?

Located in Suzhou Industrial Park, this aparthotel is within 1 mi (2 km) of Gate to the East and In City Shopping Mall. Jinji Lake and Suzhou Center Mall are also within 2 mi (3 km). Xinghai Square Station is 8 minutes by foot and Ligongdi West Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citadines Xinghai Suzhou Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 64 out of 176 reviews
Rating 8 - Good. 86 out of 176 reviews
Rating 6 - Okay. 21 out of 176 reviews
Rating 4 - Poor. 1 out of 176 reviews
Rating 2 - Terrible. 4 out of 176 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Excellent experience, with it clean room and convienant location. i will surely book again when i travel to suzhou again. The only bad comment you can give is only the lack of beautiful view. 10/10
Stayed 5 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment hotel room was good and the breakfast had lots of options.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy to move around
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, room comfort, communication
Is it a little bit difficult to find the hotel.
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Amenities, communication
The property is a bit hard to get to if you don’t know the area. Every time you want in a guard has to open the gate since the hotel is located in a residential area. Two complaints is that the shower head is very unstable and would move often while showering thus spraying water all over the floor. Also the WiFi was slow and I ended up using my own data.
Stayed 8 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
客室の清掃がいいです
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
気持ち良くすごせました
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
スタッフの対応はよいです。
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in
前払いにするとホテルでのデポジットや支払いが無く楽です。 ホテルは比較的清潔で、ベッドメイクやタオル交換は毎日してくれました。 朝食無しプランでしたが、近くに日本料理屋やコンビニがあるので不自由しませんでした。
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
朝食は付けなかったのでわかりません。 近くにファミマや居酒屋、バーもあり便利です。
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
湯船にお湯を溜めた後、シャワー利用すると 徐々に温度が下がっていった。
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

ワンルームアパート

サービスアパートをホテル利用しています。可もなく不可もなくですが、洗浄機付きトイレがあるのはプラスです、
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

住宿體驗良好

已經五年沒入住這飯店，這次入住有三點不如從前 1. 洗澡熱水熱度不夠 2.房間沒有有效連結的wifi 3. 早餐樣式變少了 不過多了 機器人 跟 外送櫃 整體來說 還是很滿意這次住宿的
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
コスパの良いホテルでした。
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
費用が安く、周りにはレストラン街があり、かつ静かでゆっくり出来ます。
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Disliked: Cleanliness, communication

「高級」と思いましたが…

昔は高級ホテルかもしれませんが、今回は全く感じられなかった。設備は古いし、朝食の選択肢も少ない。 つまり、今度は泊まりません。
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
첫입실 시 추워서 샤워하기 힘들었음. 거실과 방 넓고 주방이 분리되어 있어 편안했음. 아침은 보통이었음
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
住みやすいと思います。
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Nice location

Nice location, situated near shopping mall
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Good Space

Comfortably size apartment style hotel.
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

출장자가 머물기 좋은 호텔

위치도 좋고 서비스도 편안했던 아주 쾌적한 호텔입니다.
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort

Clean and spacious hotel

Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Liked: Property conditions & facilities
It is a short distance from the buzzing of city centre but a quiet setting, peaceful and not too disyane
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First business trip to Suzhou

Good value for money. Friendly staff and good location. Good for business trips. The necessary items are well prepared.. It is likely to use next time.
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Amazing view, people is very kind snd the hotel has Excellent food
Stayed 2 nights in Oct 2019