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"Even though their lockers for ski in, ski out was down a set of stairs, once you store your items, it was within easy reach of a ski lift. The hotel itself is a bit dated but totally made up for by the convenient amenities and super friendly and helpful staff. The store inside had good selection of basics. While no microwave in the room, they had one in the lobby you can use. Booked a room with private onsen and the view of Mt Yotei was gorgeous! "

"The location next to the gondola is superb. I really enjoyed the attached ski shop and assigned locker room, which are within the same building. The outdoor onsen was beautiful and relaxing. I will definitely stay here again."

"It’s almost a ski and ski out property. Rooms are small but equipped with everything you need."

"The view was fantastic and the layout was perfect for winter sports."

"The room was spotless and spacious. The staff were incredibly kind and helpful. The hotel offered many amenities, including a shuttle to and from the mountain, arranging a ride to the airport, ski lockers and complimentary food upon arrival. Will absolutely book here again for our next holiday! "

"Still fairly new. Staff helpful but the front desk gets pretty busy at times. The restaurant seems better than it was a year ago when we first stayed there. We were upgraded to a room with club lounge access, which was nice. The best thing about this hotel is that it is a short walk (across the street) from the ski slopes and lesson center/rentals. Parking is not guaranteed but generally available. Room are Japanese, so smallish, but nice tub with hot water from a natural spring. "

"The staff are simply amazing "

"Very spacious, the staff are beyond wonderful. Onsen at the end of the day is just a fantastic treat. Highly recommend!"

"From my suite and bathtub, I had a stunning mountain view. The room was beautiful, clean and comfortable. The staff were cordial and polite. Although, I do wish the staff showed more Japanese culture customer service toward information and concierge services. Being at a Ritz Carlton Reserve hotel, I think the sophistication and quality of the onsen, gym, spa and in-house skiwear boutique weren't up to par. Those areas felt like I was at a Marriott hotel instead of a Ritz Carlton Reserve."