Susquehanna Trails Vacations from ￥156,155

My experience at this hotel was disappointing. I had been on the road all day driving since 5 am, and attending a funeral. The hotel’s eclectic design is as described; the room furnishings were very comfortable, and the staff were polite. However, this could not make up for a host of inconveniences. In a nutshell: 1. Parking was a disaster. No valet service. After much ado, I received complimentary parking. The front steps are steep with a heavy front door and no walk-up ramp. 2. No hot water/coffee pot in the room. 3. No phones in the room. I was later told they use Google Chat. 4. The room was freezing and the thermostat was not adjustable. 5. I could not turn off the lights in the bedroom or bathroom. 6. Staff response times can be improved. Maybe this was a 'smart'room? Some FAQs or an information packet detailing all the above would have been most helpful and might have improved my experience. I cannot recommend..

Always a great time! From checking in with the hospitable staff, to the stay in the room which is always unique and comfortable, to the location which is within walking distance or a less than 10 minute drive away. Love the ambiance, food, drinks, etc. Overall a great stay and my number one choice for hotels in Baltimore.

Clean room and staff

Very comfortable room!