Surrey Quays Shopping Centre

Nothing so adequately describes "Complete Satisfaction" than ending a review with "definitely will return"! We did, and then returned nearly a year to that date! And the outstanding staff that greeted us at check-in recognized us ... "You look familiar. Were you with us last year?" We recalled them and their outstanding service but didn't expect them to recognize us. They welcomed us back "home" and made us feel like family. That said, Lancaster Hall is a charming hotel in a great location and comfortable neighborhood. It's a short walk (no more than 10 minutes with 2 large luggage) from Paddington train/tube station, most notably the Elizabeth line (to/from Heathrow Airport). It is a great starting point for visiting/exploring London. Hyde Park is a short walk away, as well as Kensington Gardens. Our room was clean, the bed comfortable and the bathroom updated. We thoroughly enjoyed the breakfast, with a nice variety to choose from, to start out our day on the right foot. There also are plenty of dining options, cafes and shops nearby. And, yes, we definitely will return!