4/10 (不満)
Carolyn L.
2021 年 8 月 10 日
気になった点 : 清潔度
washed ashore was a stinky house
upon arriving we were met with a very strong perfume smell. As the smell dissipated we were met with a cat urine smell that was so powerful it triggered a migraine as I am a migraine sufferer. for the rest of the trip my husband and I had to put lotion under our noses to sleep at night and hold our breath when having to go up to the third floor bedroom. our guests who stayed upstairs on the 4rd floor also had to do the same thing. We called Sea Star and they sent over cleaning ladies to clean the floors that left our feet black within an hour of being there. Also, sent over some one to fog the upstairs to try and rid of the smell. He also confirmed it was a cat urine smell. unfortunately it didn't work. Stuck there for the week it was not enjoyable at all.....I'm sure this house has had this problem for a long time. Upsetting they would not fix the problem permanently..
Carolyn L.
2021 年 7 月に 7 泊滞在