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The WIN hotel

2.0 star property
Hotel with free breakfast, near Tunjungan Plaza

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for The WIN hotel

Premium bedding, in-room safe, desk, iron/ironing board
View from property
Front of property
Free buffet breakfast
Property entrance
Reviews
8.0

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
The price is ￥2,693
￥3,348 total
includes taxes & fees
May 24 - May 25

Explore the area

Map
60271, Jawa Timur, Surabaya, Jalan Embong Tanjung 46-48
  • Popular LocationSurabaya Plaza Shopping Mall6 min walk
  • Popular LocationGrand City Surabaya10 min walk
  • Popular LocationTunjungan Plaza13 min walk
  • AirportSurabaya (SUB-Juanda)40 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

I would not recommend this hotel. The bathroom is dirty, coffee stain over the bathroom door and toilet bowl. As we ente...
Apr 27, 2016
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Room options

View all photos for Basic Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Basic Twin Room

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Basic Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Basic Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Twin Room

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Surabaya

The WIN hotel is located in Surabaya. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Taman Hiburan Rakyat and Surabaya Zoo are also worth visiting.
Visit our Surabaya travel guideOpens in a new window

What's nearby

  • Submarine Monument - 5 min walk
  • Surabaya Plaza Shopping Mall - 6 min walk
  • Grand City Surabaya - 10 min walk
  • Tunjungan Plaza - 13 min walk
  • Galaxy Mall - 7 min drive

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 15 min walk
  • Surabaya (SUB-Juanda) - 36 min drive

Restaurants

  • Warung Bu Kris - 5 min walk
  • McDonald's - 5 min walk
  • Excelso - 7 min walk
  • Historica Coffee & Pastry - 12 min walk
  • Restaurant Bodaeng Thai - 4 min walk

About this property

The WIN hotel

Property highlights
The WIN hotel is located close to Tunjungan Plaza, and provides a free breakfast buffet, a terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, I-Cafe, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a business center.
Other perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and free newspapers
  • A front-desk safe, tour/ticket assistance, and meeting rooms
Room features
All 90 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • I-Cafe

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000.00

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 175000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

WIN hotel Surabaya
WIN Surabaya
The WIN hotel Hotel
The WIN hotel Surabaya
The WIN hotel Hotel Surabaya

Frequently asked questions

Is The WIN hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The WIN hotel?

As of May 16, 2024, prices found for a 1-night stay for 2 adults at The WIN hotel on May 24, 2024 start from ￥2,693, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The WIN hotel?

Self parking is free at this property.

What time is check-in at The WIN hotel?

Check-in begins at 2:00 PM.

What time is check-out at The WIN hotel?

Check-out is at noon.

Does The WIN hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 175000 per vehicle applies.

Where is The WIN hotel located?

Situated in Surabaya, this hotel is within a 15-minute walk of Submarine Monument and Tunjungan Plaza. Surabaya Plaza Shopping Mall and Balai Pemuda are also within 10 minutes. Surabaya Gubeng Station is 15 minutes by foot.

The WIN hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 26 reviews" "
Rating 8 - Good. 11 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
An excellent place quite close to the station
An excellent place, everything was shaping up fine - except the receptionist asked to keep my passport overnight, and when I left early to catch a train, there was a different receptionist, no note had been left on my packaged breakfast, remembered too late for a return trip to the hotel, missed my train - it cost me well over a million to get to Bandung that day ...shame really. THERE SHOULD BE NO REQUEST TO LEAVE YOUR PASSPORT IN ANY MODERN HOTEL !!
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Good location, good price, a little tired
Hotel is a well located budget option. Rooms are a bit tired but have everything you need. Main gripe is that they don't include breakfast even though it is advertised as such
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel
Very nice, friendly , helpful staff. Good breakie, centrally located, 5 min walk from the main railway station. Good, clean and comfortable hotel. Definitely would stay this hotel again
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Complete fasilities
Hotel provide complete fasilities in room. Near to train statiom and easy access
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good aircon and very comfortable beds. Bathrooms were clean and good breakfast. Arranged transport from airport did not show up and it was costly to get a taxi.
Stayed 1 night in Jul 2017

8/10 Good

Hon Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good location
Staff is friendly. Clean and bright room. Near train station.

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty bathroom at The Win Hotel
I would not recommend this hotel. The bathroom is dirty, coffee stain over the bathroom door and toilet bowl. As we entered the room, we found no remote control for the air conditioner, and the bell boy help us to call the desk and said they will pass it to us later. But there are no one entertained us at all after that. They do not provide hair dryer inside the room. I tried to call the desk to borrow one, but they do not have. The front desk not well in English speaking, it's hard for us jus to ask for a help to get a cab from them, and they did not seems willing to help too.