Dear Masanobu,Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel I have taken the liberty of sharing your kind words with the team, and they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you.Very Best Regards,Kahar SalamunGeneral Manager.
Dear Tsuyoshi,We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
10/10 (非常に良い)
宿泊されたお客様
出張
2023 年 5 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2023 年 5 月に 1 泊滞在
10/10 (非常に良い)
YASUHIRO
2023 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
YASUHIRO
2023 年 2 月に 1 泊滞在
Kahar Salamun - GMからの返信 (投稿日 : 2023 年 3 月 14 日)
Dear Yasuhiro,On behalf of Hotel Majapahit Surabaya MGallery, allow me to say thank you for visiting us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. We sincerely hope to be able to welcome you back in the nearest future.With Regards,Kahar SalamunGeneral Manager.
Dear Ms. YUMI,
allow us to express our gratitude for your rate given, however we do hope this pandemic will be over soon so you can visit us soon and experience great stay by your own.
we hope for the best and cannot wait to welcome you.
sincerely yours.
Dear Sir/ Madam,
we are grateful to receive your perfect rating about your experience in our hotel.
It fulfils us with proud and sincere happiness that we were able to create such a unique experience and that you enjoyed your stay with all its aspects. we take your note about our food seriously and make an action to serve better product for next.
We hope to have the chance of welcoming you back soon.
Best wishes from Surabaya,
Dear Valued Guest,
happy to receive your rating about your experience in our hotel. It fulfills us with proud and sincere happiness that we were able to create such a unique experience and that you enjoyed your stay with all its aspects.
We have taken note for our breakfast quality, and working on it so our breakfast will meet your expectation during your next stay.
Sincerely
Dear valuable guest,
On behalf of The Hotel Majapahit Surabaya would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel.
Hotel Majapahit Surabaya’s services and facilities offer a superior guest experience. The building is located in the heart of Surabaya and built in 1910, with unique combination architecture and interior of Classic colonial style with manicured garden.
It feels great to know that you enjoyed our hotel, the facilities, and the genuine service that we offer.
We hope to have the chance to welcome you back soon,
Very Best Regards,
10/10 (非常に良い)
宿泊されたお客様
2019 年 9 月 2 日
宿泊されたお客様
2019 年 8 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 8 月 16 日
宿泊されたお客様
2019 年 8 月に 5 泊滞在
10/10 (非常に良い)
宿泊されたお客様
出張, カップルで旅行
2019 年 6 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテルフロントの対応が大変良かった
宿泊されたお客様
2019 年 6 月に 1 泊滞在
Desiからの返信 (投稿日 : 2021 年 6 月 24 日)
Dear Sir/ Madam,
we are delightful to hear that you had a memorable stay with us. Thank you for your compliments due to your stay at Hotel Majapahit Surabaya.
with warm regards,
Dear Mr. Sathosi,
thank you for your loyalty to our property, we are truly happy to receive your rating about your experience in our hotel. It fulfills us with proud and sincere happiness that we were able to create such a unique experience and that you enjoyed your stay with all its aspects. We hope to have the chance of welcoming you back soon. Best wishes from Surabaya
Excellent breakfast, in particular signature egg dishes!
The room is big enough, quiet, comfortable and good for not only for leisure but business!
I hope to stay again when I go to Surabaya!
宿泊されたお客様
2018 年 11 月に 3 泊滞在
Wiwitからの返信 (投稿日 : 2018 年 12 月 25 日)
Thank you
We looking forward for welcoming you again
10/10 (非常に良い)
宿泊されたお客様
2018 年 10 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 10 月に 2 泊滞在
10/10 (非常に良い)
Mushi、日本
2018 年 8 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mushi
2018 年 5 月に 1 泊滞在
Thomas E.からの返信 (投稿日 : 2018 年 10 月 3 日)
Dear Mushi,
Thank you very much for taking the time to give us perfect rating about Hotel Majapahit Surabaya.
It feels great to know that you enjoyed our hotel and the genuine service that we offer.
We appreciate the time and effort taken by you and look forward to receiving you again.
Very Best Regards,
Thomas E.
General Manager
Dear いさん,
First we would like to apologize for not answering in your language.
Thank you very much for choosing Hotel Majapahit Surabaya. We very much appreciate that you gave us a chance to be of your service and I am glad to know that we were able to convince and prove that you had made the right choice.
Hotel Majapahit Surabaya’s services and facilities offer a superior guest experience. The building is located in the heart of Surabaya and built in 1910, with unique combination architecture and interior of Classic colonial style with manicured garden. It feels great to know that you enjoyed our hotel and the genuine service that we offer.
Please do not forget to inform us when you are planning to come as we will be very happy to welcome you back!
Very Best Regards,
Thomas E.
General Manager
Dear valued guest,
First we would like to apologize for not answering in your language.
Hotel Majapahit Surabaya’s services and facilities offer a superior guest experience. The building is located in the heart of Surabaya and built in 1910, with unique combination architecture and interior of Classic colonial style with manicured garden, and had so many history written here. It is our goal to always create the best place to stay with positive atmosphere, excellent service in an oasis of peace and tranquility.
Thank you for recommending our hotel to other travelers and we do hope to serve you again in the near future.
Very Best Regards,
Thomas E.
General Manager
Dear Ri,
First we would like to apologize for not answering in your language.
Hotel Majapahit Surabaya’s services and facilities offer a superior guest experience. The building is located in the heart of Surabaya and built in 1910, with unique combination architecture and interior of Classic colonial style with manicured garden. It feels great to know that you enjoyed our hotel and the genuine service that we offer.
We have already taken note from your comments above about mosquitos, and we have already take preventive action to minimize the mosquito disturbance.
Let me assure you that we have taken your feedback very seriously, and please do not forget to inform us when you are planning to come as we will be very happy to welcome you back!
Very Best Regards,
Thomas E.
General Manager
Dear Michael,
First, we would like to apologize for not answering in your language.
Hotel Majapahit Surabaya’s services and facilities offer a superior guest experience. The building is located in the heart of Surabaya and built in 1910, with unique combination architecture and interior of Classic colonial style with manicured garden, and had so many history written here. It is our goal to always create the best place to stay with positive atmosphere, excellent service in an oasis of peace and tranquility.
The nameplates on the bar countertop are the name of our guests who contribute to our orphanage donation program. We are more than happy to assist you if you interested in joining our program.
Thank you for recommending our hotel to other travelers and we do hope to serve you whenever your travels bring you to Surabaya again.
Very Best Regards,
Thomas E.
General Manager
Dear valued guest,
First, we would like to apologize for not answering in your language.
We acknowledge good receipt of your message and would like, first of all, to thank you for having taken the time to share your comments with the Expedia Community.
We have already taken the note from your comments above about your room and breakfast package, and we glad that our explanation was helpful.
Hotel Majapahit is located strategically in the heart of Surabaya, near shopping mall and business districts, it will be a challenge to cross the street at peak hour, but not too far from hotel, there is a footbridge for your convenience and safety.
We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again.
Very Best Regards,
Thomas E.
General Manager
Wonderful heritage premises. The property is grand and meticulously attended. The staff are wonderful also.
Zoy
2024 年 5 月に 2 泊滞在
Kahar Salamun - GMからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear ZoyOn behalf of The Hotel Majapahit Surabaya would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. Hotel Majapahit Surabaya’s services and facilities offer a superior guest experience. The building is located in the heart of Surabaya and built in 1910, with unique combination architecture and interior of Classic colonial style with manicured garden. It feels great to know that you enjoyed our hotel, the facilities, and the genuine service that we offer, I have taken the liberty to share your feedback in order to make their days and for further encouragement, but the most important thing is to welcome you back here with us soon.We hope to have the chance to welcome you back soon, Very Best Regards,Kahar SalamunGeneral Manager
8/10 (良い)
Frank
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Frank
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
HANS、Woronora Heights
カップルで旅行
2024 年 5 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is a tourist attraction in itself. It is set in beautiful grounds with great facilities. Used the restaurant many times with great service and great food. Would stay there again without hesitation.
HANS
2024 年 5 月に 5 泊滞在
Kahar Salamun - GMからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Hans,It is very pleasant to read your beautiful words after your recent stay with us at Hotel Majapahit Surabaya. We are delightful to know that you extremely happy when you stayed here. It is a great pleasure to hear that we have met your expectations in all aspects.We thank you for your recommendation, it really means a lot to us.I will definitely forward your compliments to all members of my team, in order to make their days and for further encouragement, but the most important thing is to welcome you back here with us soon, hopefully in not too distant time.Very Best Regards,Kahar SalamunGeneral Manager
10/10 (非常に良い)
Jill、Blandford Forum
カップルで旅行
2024 年 2 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A really nice, colonial style, property. Staff were lovely. For a small hotel, there were several dining options. Food and cocktails were good. It very convenient for Borobodour, yet quiet and peaceful with nice grounds.
Jill
2024 年 2 月に 1 泊滞在
Kahar Salamun - GMからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Jill,first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm.The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building.We do hope to welcoming you again in the near future.With very kind regards,Kahar Salamun,General Manager.
10/10 (非常に良い)
Heleen
2024 年 2 月 10 日
Heleen
2024 年 2 月に 1 泊滞在
Kahar Salamun - GMからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Heleen,We are very pleased to read your feedback due to your recent visit at Hotel Majapahit Surabaya - MGalleryIt was our pleasure to received perfect score given as it is our goal to always create the best place to stay with positive atmosphere and excellent service.Please do not forget to inform us when you are planning to come as we will be very happy to welcome you back!Very Best Regards,Management.
10/10 (非常に良い)
Poh Choo
2024 年 2 月 10 日
Enjoyed our stay, great service, staff alert to your needs.
Poh Choo
2024 年 2 月に 2 泊滞在
Kahar Salamun - GMからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Poh Shoo on,we are grateful to read your beautiful word after your recent stay at Hotel Majapahit Surabaya, it's such an honor for us knowing that you are happy with all aspect, especially excellent service by our staff, I have taken the liberty to share your feedback to all my team for further encouragement and they are thrilled to hear that.the most important thing is to get the opportunity to welcome you back in the nearest future.Sincerely,Kahar Salamun,General Manager.
10/10 (非常に良い)
Noël
2024 年 1 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Prima hotel op zeer goede plek in Surabaya
Hotel met een warme uitstraling, vooral heel hulpvaardig personeel (Jericho bij de receptie en zijn assistentes). Probeerde je met alles zoveel mogelijk te helpen. Kamers waren groot en schoon, een beetje een koloniale sfeer.
Noël
2024 年 1 月に 4 泊滞在
Kahar Salamun - GMからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Noel,Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel and satisfied in all aspect.I have taken the liberty of sharing your kind words with the team, especially Jericho and they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you.Very Best Regards,Kahar SalamunGeneral Manager
Dear Carolyn,first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm and only serve the best dishes you could ever ask.The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building.We do hope to welcoming you again in the near future.With very kind regards,Kahar SalamunGeneral Manager.
10/10 (非常に良い)
Joseph
家族旅行, 小さなお子様連れの家族旅行
2024 年 1 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
a historical landmark in indonesian history. built in 1910 truly a beautiful hotel.
Joseph
2023 年 12 月に 1 泊滞在
Kahar Salamun - GMからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Joseph,first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm.The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building.We do hope to welcoming you again in the near future.With very kind regards,Kahar Salamun,General Manager.
10/10 (非常に良い)
David
2023 年 12 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Love the old colonial style
David
2023 年 12 月に 3 泊滞在
Kahar Salamun - GMからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear David,first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm.The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building.We do hope to welcoming you again in the near future.With very kind regards,Kahar Salamun,General Manager.
10/10 (非常に良い)
DIANA
家族旅行
2023 年 12 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property with its history.
Rooms requires an uplift look.
DIANA
2023 年 12 月に 1 泊滞在
Kahar Salamun - GMからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Diana,first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm.The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building.We do hope to welcoming you again in the near future.With very kind regards,Kahar Salamun,General Manager.