サンランド ビレッジ ホテル

「Entering the room it started off looking pretty good, however opening the fridge it was flooded with water, the freezer was covered in ice and dripping into the fridge. The cupboards were very dusty and had food/crumbs from the last person. The remote had liquid dried on it, it was gross, the housekeeping doesnt clean as much as you would expect only going into rooms once a week. The pool was filled with bugs and when asking the front desk if I can use the skimmer so my kids could swim, I was...

「深夜の到着でも」

「The property is clean and new. Very basic, minimalist. No pots or pans because "they disappear" per staff but I was directed to a store to buy pots and pans. No ice machine as the in room fridges have them, but ours did not work. A/C was fine. There is no pool, and I missed that in the property listing. My fault, but it is worth noting in Phoenix/Mesa.」

「とてもキレイでスタッフの方も日本が好きだと言ってくれて嬉しかった。」

「cleen room and friendly staff I highly recommend.」

「The staff was excellent. Also, the cat at the entrance was very soothing. However, I wish they had tissues available.」

「毎朝の朝食ビュッフェがあり、物価が高いので本当に助かりました。ハンバーグみたいなやつがすごく美味しかったです。お部屋は広くて過ごしやすかったし、Wi-Fiも全く問題なく使えました。静かなホテルでした。」

「部屋は広く清潔でした。」

「Good breakfast and comfortable beds and great AC. Shower is an odd shape but good size. However, the tiny curved shelf hardly holds a bar of soap and 1 travel bottle of shampoo. We would still gladly stay here again. 」

「プールを利用しました。温水なので2月でも入れました。プールにはバスタオルがあります。室内も綺麗です。」

「This was my first time at a Tru by Hilton. On par with other 2 star hotels. My room was certainly not luxurious but was adequate. Breakfast was standard but well maintained. The service by staff did stand out. They are very pleasant, welcoming and accommodating.」

「Staff all around was rude, unhelpful and impatient, especially the cashiers. Waited 20 minutes for an iron and almost one hour for other items and had to go to the front desk for them. The property is dated and the rooms were dark and musty. Kids had a mediocre time. Didn't try the food other than the dipping dots Late check out at 2pm is an additional $59.00 Wristbands used to open the gate out the parking lot don't work well. Lady at time share kiosk seemed more like a used car salesman...

「The room was okay for budget purposes. We were looking forward to using the pool but it was unusable due to a significant amount of goose poop around and inside. We didn’t need the kiddie pool but I would not have put my child in there if we did, Very unclean. The staff was outstanding and helpful. 」

「とても綺麗なのにソファに食べこぼしの汚れが付いていた。他は綺麗なのに残念。ドライヤーは壊れていて使えなかった」

「Staff very friendly especially when I checked in Kitchen was stocked with essentials. Floor was a little dusty. A broom was provided. Hook for towel by shower was too high to hang towel. Jaccuzi bath/shower needed caulking and cleaning or replacing (could tell it was old). I did not use Jaccuzi. Bathroom floor had cracks in the tile. Laminate flooring was old Light switch for room is inconveniently located inside the room by the pass through door to next unit (not next to door). Only deadbolt...