While this property is certainly picturesque and the restaurant is very good, the attention to customer service could do with some improving. When we arrived before checkin time (after a 25hr round the world trip), rather than inviting us to take a seat or have some refreshments we were told to go away and come back later. The room was lovely but there was no guest book, no instructions for ammenities or wifi and no information about breakfast/meal options or how to check out. We couldn’t phone reception from our room and lastly the bath jacoozy randomly turned on at night waking us multiple times. It wouldn’t take much to address these few issues and then I would definitely consider coming back.
Nicholas
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Joanne
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Would recommend this hotel. We had a one night stay in a lovely room, had dinner and breakfast which were both outstanding. Staff were very friendly and helpful with advice on where to go in the area. Would definitely stay again.
Joanne
2024 年 4 月に 1 泊滞在
8/10 (良い)
James
カップルで旅行, 家族旅行
2024 年 4 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Had a great time at Burleigh court, staff and hotel are amazing and the food blew us away, would highly recommend to anyone look for a quiet retreat.
Only downside is the facilities and needs a hot tub open all year round or a sauna.
All opening back up in summer so will have to come back!!
Highly recommend the Woodchester wine tour and the clay pigeon shooting!!!!
Thanks to everyone that made our stay magical.
James and Grace x
James
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
David
2023 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Post Christmas wind down
Fabulous stay at this lovely hotel.
Rooms emaculate and the menu very interesting. If you want a relaxing treat this is the place
David
2023 年 12 月に 2 泊滞在
2/10 (非常に不満)
lynn
2023 年 11 月 22 日
lynn
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Ian
2023 年 11 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed here for a couple of nights whilst visiting the lovely Cotswolds. Beautiful hotel with personable and knowledgeable staff who couldn’t have made our stay any better.
Lovely surroundings, excellent room, and we couldn’t recommend it higher.
Ian
2023 年 11 月に 2 泊滞在
10/10 (非常に良い)
Anne Mari
2023 年 11 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommended!
Wonderful place, amazing food, and very pleasant staff, especially the very nice lady who checked us in and gave us a room upgrade, and the lovely lady serving us breakfast the morning after. They were so warm and welcoming!
The food was amazing, both breakfast and dinner. Would love to come back some day!