"The hotel was lovely, clean, comfortable rooms and a really welcoming atmosphere. The staff were always friendly and ready to assist. Its location was perfect for exploring Poprad and accessing the High Tatras. Breakfast was great, and I especially appreciated the sausages. Highly recommend this place for anyone visiting Poprad!"
"The hotel was lovely, clean, comfortable rooms and a really welcoming atmosphere. The staff were always friendly and ready to assist. Its location was perfect for exploring Poprad and accessing the High Tatras. Breakfast was great, and I especially appreciated the sausages. Highly recommend this place for anyone visiting Poprad!"
"Die Willa ist hervorragend, frisch renoviert mit kostenlosen Parkplätzen und gutem Frühstück. Das einzige negative ist der Service. Es war jeden Tag jemand anders an der Rezeption, wenn sie mal besetzt war und abends war niemand mehr zu erreichen. Leider fehlte auf Expedia auch die Information, dass man bei der Ankunft 500 PLN als Kaution Bar hinterlegen muss. Man sollte also genug Bargeld haben."
"Die Willa ist hervorragend, frisch renoviert mit kostenlosen Parkplätzen und gutem Frühstück. Das einzige negative ist der Service. Es war jeden Tag jemand anders an der Rezeption, wenn sie mal besetzt war und abends war niemand mehr zu erreichen. Leider fehlte auf Expedia auch die Information, dass man bei der Ankunft 500 PLN als Kaution Bar hinterlegen muss. Man sollte also genug Bargeld haben."
"The information about the hotel said onsite parking options include a garage. This was NOT true. We had to park 200+ meters away in a public garage and pay to park. Very expensive garage!
Handheld shower head was broken."
"The information about the hotel said onsite parking options include a garage. This was NOT true. We had to park 200+ meters away in a public garage and pay to park. Very expensive garage!
Handheld shower head was broken."
"Great place, especially if you have a car when it snows. It is around 1km away from all main sites by foot. The inclusion of unlimited access to Termy Zakopanskie is definitely a plus. We were in a triple room which was very large. Pool and kids area are in the adjacent hotel. House keeping lady was able to communicate in English more than most persons in Zakopane. Breakfast was superb, wide variety and good quality. The lady responsible for the breakfast was friendly (a rare trait in other...
"Great place, especially if you have a car when it snows. It is around 1km away from all main sites by foot. The inclusion of unlimited access to Termy Zakopanskie is definitely a plus. We were in a triple room which was very large. Pool and kids area are in the adjacent hotel. House keeping lady was able to communicate in English more than most persons in Zakopane. Breakfast was superb, wide variety and good quality. The lady responsible for the breakfast was friendly (a rare trait in other...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"⭐⭐⭐⭐⭐
What a fantastic stay in Zakopane. The rooms were beautiful, clean, comfortable, and well-appointed. From the moment we arrived, the staff went above and beyond to make us feel welcome and taken care of.
Unfortunately, a major storm rolled in during our stay and forced us to spend much more time at the hotel than we had planned. As it turned out, that wasn't a bad thing at all. Both restaurants in the hotel were absolutely incredible. The food was outstanding, the atmosphere was great, and the service was exceptional. We ended up enjoying several meals there and were impressed every time.
The spa was another highlight of our stay. The facilities were excellent, beautifully maintained, and the perfect place to relax after a day of exploring the mountains. It added a whole extra level of luxury to the experience.
A special thank you to the entire team for turning what could have been a disappointing weather day into one of the highlights of our trip. Between the amazing staff, beautiful rooms, incredible restaurants, and outstanding spa, this hotel exceeded our expectations in every way.
We would happily stay here again and highly recommend it to anyone visiting Zakopane."
"We booked a balcony room with Mountain View and we were very disappointed. The balconies are not private at all. You can see and hear the neighbors next to you. The Mountain View was not what you would think as I mainly saw the neighboring homes roofs and from the far corner I could see a bit of the mountain. Not really a room you should advertise as a Mountain View room. Very disappointed and unhappy about this."
"The hotel is wonderfully located on the lake with beautiful views of Tatra mountains and the valley. The dinner menu and ambiance were exceptional. Staff was very professional and helpful"
"Our loft room had two huge pillars which really got in the way, if you get this type of room ask to change. Amenities were very good, nice pool, hot tub, saunas, gym etc. breakfast was very good, had dinner at the restaurant which has lots of awards but our dishes were hit and miss. Fish was terribly overcooked and for top dollar I expected much better. Staff were ok but not overly helpful. Linens are ok but not great. Location is very central and convenient."
"The hotel is in a nice location, making it convenient for exploring the area. The breakfast was great, with a good selection and quality food. The staff at the reception were friendly, welcoming, and helpful throughout our stay.
However, the building itself could use some improvements. There were visible maintenance issues, such as missing tiles around the elevator frame, which affected the overall appearance. Additionally, the lack of air conditioning made the room less comfortable, especially during warmer weather.
Overall, the stay was pleasant thanks to the location, breakfast, and staff, but some updates to the facilities would significantly improve the guest experience."