David was a fantastic host. Making us feel welcome from the moment we arrived.
Room was very comfortable and felt like home.
Breakfast was fantastic. Good quality profucts, cooked perfectly.
Looking forward to out next visit.
Craig
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Mark
家族旅行
2024 年 2 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Baldwin house
Lovely weekend away with the kids really nice guest house room was perfect Dave and the lady there very welcoming and princess my kids loved her that much they wanted to take her home breakfast was beautiful thanks Dave 👍 Definitely be back ⭐️⭐️⭐️⭐️⭐️
Mark
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
Robin
2023 年 12 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Robin
2023 年 12 月に 1 泊滞在
8/10 (良い)
Caroline
2023 年 11 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent service, and very caring as to one's comfort
Excellent breakfast
Caroline
2023 年 11 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2023 年 10 月 15 日
Nice staff, but rooms need a refresh
Staff are nice but the rooms are really dated/deteriorating and need an refresh.
宿泊されたお客様
2023 年 8 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2023 年 9 月 5 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
DO NOT STAY HERE! - RUDE & IGNORANT
Booked Baldwin House for a stay over as we booked a family trip to West Midlands Safari Park with myself my wife, 4 year old and 6 month year old baby
Having visited the park during the day and had dinner we headed to the hotel at approximately 10pm not knowing last check in was at 8pm as this wasn't made obvious - an easy oversight.
I called the hotel when we got there as it looked closed and the phone was answered by the owner Dave with a very rude Yes!?. I ignored this, and asked why the hotel was closed and he began to rudely explain how the hotel in closes at 8pm and I am lucky he is even answering the phone! So I apologised profusely to which he said, Yes you should be! he then said you are lucky you have a baby with you and proceeded to disconnect the call!
He then came down and opened the door and shouted at me saying "Where's the rest of them!" at the point I felt I had been disrespected enough and was ready to turn back or find another hotel, but had to think of my 6 month old.
We then grabbed our things and came to the front desk where matters got worse! He saw my 2 children and said the rooms only booked for 1 child! and I explained I can show him the booking, he said "You can show me what you want, I don't care!". After 5 mins he realised that I was correct and the booking was for 2 children on his system. He then said I didn't book with Hotels.com and told me I booked with expedia! I said the booking comes across as Expedia but he called me a liar!