4/10 Poor
Diego
Traveled with family
May 15, 2024
Disliked: Staff & service, amenities, property conditions & facilities
I had a bad experience staying in this hotel. First, we arrived early morning and went to the hotel to just leave our luggage since we already knew that the check-in was at 3 pm. There was nobody in the front desk and just a note that said they will be back in the afternoon and where you can leave your luggage. Later, they called and told me that the room that I booked was not available since the bed was broken so they gave me an option to move to a room without window and no private bathroom in the basement or another one with window and bathroom but with bunk beds. I did not have an another option so I chose the bunk beds. The day of my check out I was not even able to take a shower since the pipes were clogged and the water was not going away. There was nobody in the front desk again so we had to call them and they said everything was fixed but it was not, they said they were gonna call me back but they never called, I had to leave without showering, TERRIBLE SERVICE.
Diego
Stayed 2 nights in May 2024