2/10 (非常に不満)
Mariko
出張
2023 年 9 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worst check in ever.
I arrived within the time I told in advance, i.e. 18:00-20:00. Somebody at the door phone opened the entrance without checking whether I am a guest so I thought there would be somebody to check me in inside the building. However, there were nobody and I had to wonder around without knowing which room was mine! So, I went out to the door phone again to get the room number and the door codes, which was given out loud on the street through the phone. In short, bad check in, poor security.
The room was tiny and miserable. Many things were broken and there was even a dead bug! Not at all like in the photos given by the hotel.
The Mongolian lady who prepares the breakfast and cleans the room was very nice. The only positive thing I can say about this hotel.
Mariko
2023 年 8 月に 3 泊滞在