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"Very clean and comfortable hotel. Only a few steps away from the airport terminal. We arrived at 1am, check in was friendly and efficient. The 24 hr room service was appreciated, a delicious pizza and a glass of wine swiftly delivered to the room. Buffet breakfast was really good value with a great selection of foods to choose from."

"Breakfast was fabulous. Having the bus to and from the airport was very convenient, but felt four pounds per guest was an awful lot for such a short distance and Uber would have charged much less."

"Beautiful Holiday Inn at Southend-on-Sea. IHG offering excellent service as usual."

"Room is pretty basic but clean like the rest of Hilton Chain. Breakfast team are helpful. Can’t say so with the reception team. Asked for help with the bags at check out , staff sounded shocked upon hearing the request. Came and grabbed one bag begrudgingly. Won’t be back in a hurry"

"Room was very clean, literally only stopped to get 6 hrs sleep before flight so can’t comment on much other than the room. Staff were very helpful"

" Nice and easy check-in BUT warning, our taxi dropped us off outside the door and then drove off. It now appears that no thank you they may be fined because they did not come into the hotel to input their registration before driving off. I do find this a bit bizarre. Other than that the accommodation was good, the drinks were slightly more than I would pay in London, but acceptable. The breakfast was excellent and there was a good choice of food. Checkout was simple and the airport was a 10 minute walk away. So overall score 9 out of 10. "

"Good"

"The room was clean and the air conditioning worked perfectly, which made for a comfortable stay. However, my check‑in was delayed because Hotels.com sent the hotel incorrect details for my booking — specifically, the wrong first name. As a result, the staff had to spend time verifying that the reservation was actually mine. Everything else on the booking was accurate except for the first name. I’m not sure how this happened, especially since I’ve used Hotels.com to book this same hotel several times without any issues. It would be helpful if this could be looked into to prevent similar delays in the future."

"All things are good cleanliness , staff but one issue with air conditioner its not working"