I am a very "go with the flow" person and actually this is the first time I have gone in depth to write a review. However, this stay had a few issues I am hoping the owners / property manager correct for future guests.
First off... this condo has no private shuttle despite the listing clearing stating that it does. To the ski area during ski hours, yes, but to anywhere else: no. That is one of the main reasons I booked this condo as those private shuttles to downtown or other dinner spots is key. I didn't find this out until the first night trying to get the family to dinner. Actually took two dinner debacle nights to determine this particular unit does not have the shuttle. Other Cross Timber units have it; different property management company is what we found the cause to be. I think the listing has been updated but be warned without a rental car you are stuck after hours.
The condo group of Cross Timbers is awesome. I have stayed here many times. This particular unit though has been a bit neglected compared to its peers, with pretty rough floor coverings and old, low quality bedding and pillows. The fireplace would shut off after about 30 minutes and the pilot had to be relit. For the price it definitely should have more upkeep and I hope the owners invest a bit in repairs / upgrades or lower the price for future guests.
Not quite the relaxing, enjoyable vacation we hoped for. The property management group, in their defense though, tried their best to help smooth things over but I think with some TLC on the condo and revised listing information they can bring this back up to par.