「Incredibly disappointed in how our check in came together. There was much confusion that, unfortunately cost us a day of our vacation with little flex from the management about what happened in our situation. Additionally, the place doesn't have any current information about Steamboat. All of the magazines and info are at least 2 years old. And there was no information about where the hot tub and pool were so we didn't get to experience that either. So all in all it was a lack luster...
「Incredibly disappointed in how our check in came together. There was much confusion that, unfortunately cost us a day of our vacation with little flex from the management about what happened in our situation. Additionally, the place doesn't have any current information about Steamboat. All of the magazines and info are at least 2 years old. And there was no information about where the hot tub and pool were so we didn't get to experience that either. So all in all it was a lack luster...
melanie r.