Steam Centre

Great location, easily walkable to many sites. Nice, vibrant restaurant downstairs. Loved the hotel dark blue walls and colors. Overall, good. We would stay there again. The 1st floor communal coffee machine was not in working and this was disappointing. There are coffee pods in the room, but no takeaway cups. The bathroom needed more shelf space for toiletries and needed ventilation.

The toilet didn’t flush. We had maintenance come 3 times and it was never actually fixed. Also, our room air conditioning did not work. It was cooler outside or in the hall way. Again we asked for help from the front desk shortly after checking in but it wasn’t remedied throughout our stay.

I had a truly excellent stay at Juliana — the overall level of comfort, attention to detail and service is exactly what you would expect from a refined luxury property. The room, spa and overall atmosphere were outstanding, and the breakfast in particular deserves a special mention — one of the best I’ve experienced, with fresh, high-quality products and great execution. I would also like to highlight the concierge team, who were consistently kind, attentive and genuinely welcoming — a great asset to the hotel and a pleasure to interact with throughout my stay. If I may share one small observation, I believe the cocktail bar experience has the potential to be elevated to fully match the level of the rest of the hotel. With a slightly more structured approach, it could become a real highlight. Overall, a fantastic stay and I would absolutely return.