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"Food great room very good"

"Reception The staff on reception went out of their way to make our stay exceptional. We travelled to Braintree to celebrate my 80th birthday as our family is somewhat scattered, with our eldest daughter living in Braintree. We had booked 3 rooms and the wonderful reception staff allowed my daughter access to each room to leave special gifts for us and balloons in my room. There was even a birthday card and prosecco from the hotel. Breakfast was delicious and plentiful, with vegetarian sausages for one of my family. In all, nothing was too much trouble. We were able to order taxi's from the hotel to the venue and the bar was open for a nightcap on our return. A huge thank you to all at the Holiday Inn Express Braintree for helping make my birthday so memorable. "

"Staff are attentive and do a good job of listening to their customers. Excellent transportation with the neighboring station for Cambridge, London and Stansted airport. Trains do create some noise but not an issue unless the windows are open. Food and drink options at the hotel are good, and the next door pub has additional choices."

"The breakfast was delicious, the croissant were out of this world. "

"Wonderful, comfortable"

"Good "

"Grand place to stay in the country with lovely spa facilities."

"Airport "

"Great room- transfer to hotel was easy "