「I had pre-paid and had a zero dollar receipt at checkout, but my credit card was charged.
Later, when I emailed them about the double charge, the charge was reversed, but I never received any response.」
「Service was very professional. The accommodations were nice. The bed was very comfortable. Wish room had small Keurig machine. Overall what a beautiful hotel. Thank you. 」
「The hotel was well kept and staff were helpful. Though I found it inconvenient when they ask for our vehicle information after a long tiring drive, maybe this information could be given prior?」