6/10 (普通)
Karen
家族旅行
2024 年 6 月 2 日
気になった点 : 設備とサービス
The room we had was ocean front with an incredible view. This would be the main reason to choose Sandalwood Beach Resort.
The suite we had was very outdated and the sleeper sofa needs to be replaced. Although there is a kitchenette, there were no dishes, cutlery, etc. They offered paper plates and plastic utensils at the front desk upon request - which you would have to get yourself.
The huge problem is limited parking and having to
walk across a four lane highway to park behind a surf shop that is dark at night, which is unsafe. This was not mentioned on the website, as well as the $15 additional fee for parking across the street.
We were not greeted nicely and the front desk. The employee (Peter) was insulting, rude and really should not be representing this resort.
Now Joshua, who we met upon checkout, was incredibly nice, helpful, friendly, and should be commended for his professionalism.
I would recommend Sandalwood Beach Resort if the cost is lowered, a parking space is available on the hotel grounds, and Joshua is the person you are greeted by upon arrival.
Karen
2024 年 5 月に 2 泊滞在