You have asked me how our holiday at St Leonards was, – where do I start. I will supply several photos together with this letter. This place should be removed from your website as it will give you a bad name. It is not fit for use by any self-respecting holiday maker. If we had been able to find another place nearby, we would have left on the first day. First of all, the documentation supplied was all about don’t do this and don’t do that, not a friendly introduction to our stay, and way out of date ie Internet connection and the cover photo. The name Backs onto Golf Course”is misleading as you cannot see the golf course because of the jungle at the back of the house. On our arrival we were absolutely disgusted with the condition of the premises. AND THEY CHARGE PEOPLE FOR CLEANING!!!!! You would think that with COVID a greater effort would be made to ensure the premises were hygienically clean. We purchased Pine O Cleen to thoroughly clean benches and tables before we dared eat.
We were greeted with cobwebs on all doors and windows. The windowsills were full of dust and bugs and couldn’t be opened. The grill had been used by the previous tenants and not cleaned. The exhaust fan in kitchen was filthy and obviously hadn’t been cleaned for years. There is a cord hanging down near the kitchen sink which is extremely dangerous. There was an inch of dust underneath the bed in the main bedroom, obviously not cleaned for years. Not good for people like us who suffer from asthma, or respiratory problems. The ceiling fans did not work. (Maybe the batteries in the remotes were flat!!) There are no wardrobes therefore nowhere to hang clothes. No Broom to sweep floor, the stick vacuum was so full of dust and rubbish it didn’t work properly. No instructions of how to use electrical equipment, or utensils. Ironing board and iron locked away in a cupboard – if we had known that we would have brought our own iron.
The back yard was not secure and therefore we could not leave the dog outside on his own, and the kennel was so dirty, full of fleas and spiders, no dog would be safe in it. Even though they said no dogs inside, there had obviously been a big dog inside due to the large claw marks on the floor. They charge $50 for the dog – what does the dog get for his money other than fleas?? The property is not pet or human friendly. Please take note of all our concerns and the photos which will accurately depict our concerns. Ian