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ラ ヘリコニアの口コミ

3 out of 5
ラ ヘリコニア
Point Salines, Maurice Bishop Highway, St. George's

口コミ

8.0

とても良い

評価 10 - 363 件の口コミ中 137 件が非常に良い" "
評価 8 - 363 件の口コミ中 132 件が良い" "
評価 6 - 363 件の口コミ中 56 件が普通" "
評価 4 - 363 件の口コミ中 28 件が不満" "
評価 2 - 363 件の口コミ中 10 件が非常に不満" "

8.4/10

清潔度

8.4/10

スタッフとサービス

8.0/10

設備とサービス

7.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

mark、avon, ct

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel with friendly staff.
La Heloconia was a great place to stay in Grenada. Walking distance to Grooms beach which was beautiful, clean and private. The staff was excellent and very accommodating. Thanks Debbie!
2017 年 9 月に 7 泊滞在

4/10 (不満)

Dalia A

気になった点 : 清潔度
Saw huge roaches in my room, asked for a hair blower and never got it. Toilet bowl never flushed properly, had my room smelling foul because the stuff wasn’t flushing down properly, took many flushes and still didn’t go down. Limited kitchen supplies for me to use to do my own cooking. Very noisey due to the transportations on the road, but very convenient because it located close to the airport.
2024 年 4 月に 7 泊滞在
Syreetaからの返信 (投稿日 : 2024 年 4 月 23 日)
Sorry for any inconvenience caused during your stay. We will address the issues. Hope to have you with us again.

8/10 (良い)

Roland

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Syreetaからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for staying with us. Hope to have you with us again in the further.

10/10 (非常に良い)

Carole

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Our plane got cancelled and we had to fin a place for the night. It was late and we were afraid everything was going to be full or closed. It was easy to check in, someone was there to welcome us. Thank you !!
2024 年 4 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for staying with us. It was a pleasure having you.

10/10 (非常に良い)

Marissa

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Loved how close it was to the airport. It’s walking distance which was great for my me, since I only had a carry on. I landed close to midnight and had a 8 am flight to Carriacou. I was able to get a good nights rest so I could continue my journey.
2024 年 1 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for staying with us. Hope to have you with us again.

6/10 (普通)

lorna roslyn

気になった点 : 施設のコンディションと設備
The staff was very friendly and and eager to help in whatever area help was needed.However more could be done regarding the condition of the bathrooms especially toilet bowl.
2024 年 1 月に 14 泊滞在
Syreetaからの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for staying with us. It was a pleasure having you with us. We will definitely looking to that issue. Hope to have you with us again.

6/10 (普通)

David

Communication isn't their strong suit.
2024 年 1 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you for staying with us. Hope to have you with us again.

10/10 (非常に良い)

Linda

2024 年 1 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2024 年 1 月 21 日)
Thank you for staying with us. It was a pleasure having you.

8/10 (良い)

Peter

良かった点 : 清潔度、客室の快適度
It was only one night
Arrived Grenada on an evening flight and left in the morning. No restaurant staff, so ordered from CaribEats who took an hour to deliver a pizza. Otherwise fine.
2023 年 12 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2024 年 1 月 21 日)
Thank you for staying with us. It was a pleasure having you stay with us. Sorry for any inconvenience caused.

4/10 (不満)

Denise

気になった点 : 清潔度、施設のコンディションと設備
Syreetaからの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for stay with us. Hope to have you with us again.

2/10 (非常に不満)

Leticia

気になった点 : 清潔度、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for your feed back.

8/10 (良い)

Kevin

良かった点 : 清潔度、施設のコンディションと設備
Did not like that ,there was no pick up from the/at airport. Which was stated in the agreement.
2023 年 11 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 11 月 13 日)
Good Day KevinSorry for any inconvenience caused.Hope to have you with us again.

10/10 (非常に良い)

Terry

2023 年 9 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 11 月 8 日)
Thank you for your rating. It was a pleasure having you with us.

8/10 (良い)

Naomi

出張, 家族旅行
良かった点 : 清潔度、設備とサービス
Warm friendly staff. Lovely clean rooms and lots of space. Just needs finishing touches room check and end of day as things missing. Maybe take money off customers for lost or broken items.
2023 年 10 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 10 月 12 日)
Thank you for staying with us. It was a pleasure serving you. We will look into your suggestion. Hope to have you again

8/10 (良い)

Kade

良かった点 : 清潔度
Breakfast is a must!
2023 年 8 月に 4 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 9 月 20 日)
Thank you for staying with us. Hope to have you again with us in the near future.

10/10 (非常に良い)

Kevon

良かった点 : 清潔度、施設のコンディションと設備
The staff is very friendly property is beautiful and the proximity to the airport is great would rent again
2023 年 8 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 8 月 8 日)
Thank you for staying with us. It was a pleasure serving you.

10/10 (非常に良い)

Felix

良かった点 : 清潔度、客室の快適度
2023 年 8 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 8 月 4 日)
Thank you for making us your choice. Thank you for your rating. Hope to have you with us again.

10/10 (非常に良い)

Zaquia

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very close to the airport walkable if you don’t have too many bags. The staff were fantastic we arrived at 2330 and we were shown to our rooms she had great customer service. Very pleased and would use them again. Thank you
2023 年 7 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 7 月 10 日)
Thank you for staying with us. Hope to have you with us again.

8/10 (良い)

Alfred

良かった点 : 清潔度
Close to the airport. Basic accommodations but quite adequate for overnight stay. The air condition units worked, the hot water shower did not disappoint, the WiFi worked and free Netflix and YouTube on the TV. Only instant coffee though.
2023 年 5 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 5 月 31 日)
Thank you for staying with us. We hope to have you sty with us again in the further.

10/10 (非常に良い)

Trevis

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Only issue in my opinion would be that there is a little difficulty to get something to eat at night time but it would be resolved by the bars and bowling alley which were a little walk off otherwise everything was excellent.
2023 年 5 月に 3 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 5 月 28 日)
Thank you for your kind feed back. It was a pleasure having you with us. Hope to have you with us again.We will resolve the difficulties mention.

10/10 (非常に良い)

Tara

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Spacious rooms. Pool is beautiful. Very friendly staff. I stay here one night before and after traveling to Carriacou. Love the walkability to the airport. Can't wait to stay again!
Syreetaからの返信 (投稿日 : 2023 年 5 月 16 日)
Thank you for staying with us. It was a pleasure having you with us.

10/10 (非常に良い)

pierre

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Aaa
2023 年 4 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 5 月 2 日)
Thank you for staying with us.It was a pleasure serving you, hope to have you with us again.

8/10 (良い)

LAURA B

グループ旅行
良かった点 : 清潔度、客室の快適度
Very good. Enjoyed our stay. The restaurant is half a block away but the food was very good. Enjoyed everything.
2023 年 3 月に 3 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 3 月 28 日)
Thank you for staying with us. It was a pleasure serving you. Hope to have you with us again

10/10 (非常に良い)

Tamara

良かった点 : 清潔度、客室の快適度
Loved it
Loved my overnight stay, the staff were very polite, welcoming, friendly and professional. I would definitely stay again and recommend to my friends and family
2023 年 1 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 3 月 5 日)
Thank you for your feed back. It was a pleasure serving you.

10/10 (非常に良い)

Olga

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 2 月に 2 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 3 月 26 日)
Thank you for staying with us. It was a pleasure serving you. Hope to have you with us again.

8/10 (良い)

Stephen、Albany

良かった点 : 清潔度、施設のコンディションと設備
Good value and close to the airport but no all night front desk
2023 年 2 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 3 月 1 日)
It was a pleasure having you wth us. Hope to have you with us again.

10/10 (非常に良い)

Peter

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Its on a main road yet close to the the beach and the airport..
2023 年 2 月に 18 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 2 月 25 日)
It was a pleasure serving you.

2/10 (非常に不満)

Kloud

家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
The bed was broken and I could not sleep at all. There was construction right outside of the hotel so I could not sleep because of that either. There were also insects all over the place, my son woke up to a worm on his pillow. NASTY! Would not recommend.
2023 年 1 月に 4 泊滞在
Zeriaからの返信 (投稿日 : 2023 年 2 月 2 日)
Good Day, Thank you for your feed back. Sorry for any inconvenience caused during your stay. We will address the matter as soonest and thank you for staying with us.

8/10 (良い)

BOTREAU ROUSSEL

良かった点 : 設備とサービス
Good
2023 年 1 月に 4 泊滞在
Zeriaからの返信 (投稿日 : 2023 年 2 月 2 日)
Thank you for staying with us. It was a pleasure serving you. Hope to have you with us again.

10/10 (非常に良い)

Charles

良かった点 : 清潔度、客室の快適度
2023 年 1 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 1 月 24 日)
Thank you for staying with us. It was a pleasure serving you!

10/10 (非常に良い)

Patricia

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Debbie and here staff's were very helpful. Friendly. And accommodating. It there's availability she would allow you to have a late checkout in you need to. Nice big clean rooms.
Syreetaからの返信 (投稿日 : 2023 年 1 月 11 日)
Thank you for staying with us. It was a pleasure serving you, hope to have you stay again!

4/10 (不満)

Andrea

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was isolated. The room was substandard compared to the advertisement. I checked out 10 mins after checkin to find a safer space. I’d like a refund of the 2-3 nights because I didn’t stay. There were unleashed dogs on the property that were a little too aggressive when I walked back to the open air checkout counter. There were cars parked outside the bedroom window and a narrow walkway outside of the bathroom window with junk throw there. Safety was my main concern and it was not safe.
2023 年 1 月に 3 泊滞在
Syreetaからの返信 (投稿日 : 2023 年 1 月 10 日)
Good Day Andrea,It was your choice to leave the premisses. You only had us as a backup because you had book some where else. When you found out that the property was available you decided to checkout. It was 2 small puddles that belong to the hotel. One on ever had any problems with them.

2/10 (非常に不満)

Kayla

気になった点 : 清潔度、施設のコンディションと設備

6/10 (普通)

Anthony

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
2022 年 12 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2022 年 12 月 26 日)
Thank you for choosing La.Heliconia!It was a pleasure serving you. We hope to have you stay with us again.

10/10 (非常に良い)

Jason

2022 年 12 月に 1 泊滞在

10/10 (非常に良い)

Daniel

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very nice rooms and the pool is very nice. Good service as well.
2022 年 11 月に 3 泊滞在
Syreetaからの返信 (投稿日 : 2022 年 11 月 26 日)
Thank you for staying with us. It was a pleasure serving you, hope to have you stay again!

10/10 (非常に良い)

Paulo

2022 年 10 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2022 年 10 月 20 日)
Thank you for staying with us. It was a pleasure having you.

6/10 (普通)

Prodip

カップルで旅行
気になった点 : 設備とサービス
No hot water in bathroom, no phone to in the room to call front desk. Stayed only one day but paid for two days bcoz my flight was overbooked from Miami, asked if I could change the checkin date but wasn’t helpful. Then 11 September checked out day I asked front desk clerk to extend checkout time by 1 hour I mean 1 pm instead of 12 pm, but she refused to do it. Stating that will cost me additional fees. Very bad service
2022 年 9 月に 2 泊滞在
Siobhanからの返信 (投稿日 : 2022 年 10 月 16 日)
Thank you for staying with us.We do apologize for any inconveniences caused during your stay.

4/10 (不満)

Ena

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
The room was a self contained unit but there was no telephone to communicate with the front desk. Clerk just dumped our cases into the room and left. We were put in s unit near the street with no security. We felt very unsafe.
2022 年 8 月に 1 泊滞在
Siobhanからの返信 (投稿日 : 2022 年 10 月 13 日)
Thank you for staying with us. We do apologize for any inconveniences caused during your stay. Hope you choose to stay with us again in the future.

10/10 (非常に良い)

RAVI

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Friendly staff, decent amenities for the reasonable charge.
2022 年 8 月に 2 泊滞在
Syreetaからの返信 (投稿日 : 2022 年 9 月 1 日)
Thank you for staying with us. It was a pleasure having you.

8/10 (良い)

Claire

良かった点 : 清潔度、客室の快適度
Coming Back Soon
Wonderfully nice people, super convenient location close to the college. Will be back in April.
2022 年 8 月に 7 泊滞在
Siobhanからの返信 (投稿日 : 2022 年 8 月 26 日)
Thank you for staying with us.It was a pleasure serving you.See you next April!

10/10 (非常に良い)

Evodie

良かった点 : 清潔度、客室の快適度
2022 年 8 月に 1 泊滞在
Siobhanからの返信 (投稿日 : 2022 年 8 月 20 日)
Thank you for staying with us!It was a pleasure serving youWe hope to have you back again.

8/10 (良い)

David

家族旅行
良かった点 : 清潔度、客室の快適度
Excellent staff. Great Food! Enjoyed our stay.
2022 年 7 月に 6 泊滞在
Siobhanからの返信 (投稿日 : 2022 年 8 月 9 日)
Thank you for staying with us It was a pleasure serving you.

10/10 (非常に良い)

Celia S

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I love how peacefully the entire property is, no loud noises, no pets waking you up early in the morning cause I’m a late sleeper. Overall everything is exactly what I’ve expected.
2022 年 6 月に 13 泊滞在
Syreetaからの返信 (投稿日 : 2022 年 7 月 14 日)
Thank you for staying with us again. It's was a pleasure serving you. Hope to have you stay again in the future.

6/10 (普通)

Marcel

気になった点 : 客室の快適度
2022 年 6 月に 2 泊滞在
Siobhanからの返信 (投稿日 : 2022 年 6 月 23 日)
Thank you for staying with us. Hope you choose to stay with us again!

10/10 (非常に良い)

Martin

出張, 家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Friendly staff and excellent services. Highly recommend to friends and family.
2022 年 6 月に 6 泊滞在
Siobhanからの返信 (投稿日 : 2022 年 6 月 14 日)
Thank you for staying with us. It was a pleasure serving you, hope you choose to stay with us again!

2/10 (非常に不満)

Marcia、Winston Salem

気になった点 : 清潔度、施設のコンディションと設備
Toilet doesn’t flush properly. Had to flush 5 times for toilet paper to disappear. Kitchen area smells like dead rat. Lightning is bedroom is poor. Kitchen lights were flickering. Lots of ants in apartment.
2022 年 5 月に 9 泊滞在
Siobhanからの返信 (投稿日 : 2022 年 5 月 22 日)
Thank you for staying with us. We do apologize for any inconveniences caused during your stay. The issues you have outlined, will be looked into and we will have them addressed as soon as possible.

6/10 (普通)

franklyn

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Every thing was good except there were no wash clothes in the bathroom
2022 年 4 月に 1 泊滞在
Syreetaからの返信 (投稿日 : 2022 年 5 月 5 日)
Thank you for staying with us, It was a pleasure serving you.

6/10 (普通)

Nanda K

2022 年 4 月に 2 泊滞在
Siobhanからの返信 (投稿日 : 2022 年 7 月 29 日)
Thank you for staying with us. Hope to have you stay again in the future