シュピーツ城 ツアーとアクティビティ

おしゃれで現代的なホテル。施設が少し古いので、浴室の修理の跡が目立ち、清潔感が少し失なわれていた。リビング、ベッドはいい。ただエアコンがなく、風通しが悪い。従業員はフレンドリーでサービス精神に富んでいる。

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

スタッフ対応が素晴らしかったです。