Spiez Castle

Check-in was at 15:00, room wasn’t actually ready until 15:55, which is unacceptable after a long trip with kids. Young lady at the front desk didn’t seem bothered. In their manic rush to prep the room, “cleaning” seems to have consisted of spraying copious amounts of cloying air freshener everywhere, then leaving the window open to dissipate the haze. Problem was we were on the first (European) floor, just above the food dumpsters, so the effect was potpourri on poo. Ibis used to be an alright mid-low choice, but increasingly they’re shabby, unprofessional, and disorganized. Look elsewhere.