サウサード湖周辺のホテル

「We stayed for a fall weekend to enjoy the changing leaf colors and sample some wines from around the area. The hotel was located a perfect distance from a variety of Southwestern Michigan towns, so we spent a lot of time outdoors. We were about a mile from downtown South Haven, so our hotel was away from the crowds and traffic. The hotel is about 1/2 mile from I-196, so there was no road noise. We were able to check in early, and the check-in procedure was quick. Our room was extremely...

「スタッフの方はとても感じがよかった。部屋も掃除が行き届いており、清潔感があった。しかし、部屋の電気が2箇所つかなかったので、暗かった。」

「スタッフ皆さんフレンドリーで、あまり英語が話せなくてもとても丁寧に対応してもらいました。 また機会あれば立ち寄りたいと思います。」

「The staff was delightful and very helpful. Breakfast every morning was amazing. Plenty to eat. Very fresh. Great experience」

「Rates and fees were very confusing. Night to night the rental price fluctuated wildly. Then there were additional fees that added a significant amoubt to a four night stay. When they say tiny cabin they mean it. So just be aware that if you are into "glamping" it might not be for you. Musty/mildew smell from the bath (I think) permeated the space as did the smell from the refrigerator. Not unexpected from a trailer cabin in the woods. Bright spots included WiFi, coffee, tea snd snacks...

「The room I was given initially was poorly cleaned. However the staff was excellent about moving me immediately to another room which was quite acceptable. The other problem I had was because I booked through Expedia, the property was not able to get paid by Expedia. They were given an invalid virtual credit card number. Thus the expense of the motel room wasn't being covered and the hotel required me to provide MY credit card info " in case they weren't able to get paid by Expedia."This was...

「Customer service oriented staff」

「There was six rooms that we reserved. My son and my other son‘s rooms had to be moved when they moved one of my sons. They took him down to a room where a naked man was laying on the bed so then they moved him rooms for a second time we came in Friday night at 12:30 and couldn’t find our key to get in the room stood in the office and rang. The bell called to the point that my husband went behind the desk to realize the gentleman was sleeping, so we went and pounded on the door to wake him up to...

「Staff was amazing, room was clean. Older hotel, although the room was clean, carpet has stains and the blinds were ripped. Great price for a quick overnight trip.」

「Good location and good price. Hotel smelled musty when we walked in, hot tub and pool were not well maintained, didn’t look clean. Our room was fine, however, very noisy, we could hear the people above us moving around until well after 11 o’clock. Poor selection of breakfast, lukewarm powdered eggs and waffles, nothing nutritional everything was high calorie and high sugar, no protein.」

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