Find hotels in South End, Springfield

"Very clean"

"Shuttle driver was great! Room was clean and gently used. Front desk staff was very friendly and welcoming. I ordered room service and food was very good. "

"SO convenient to stay at the airport! The lounge has been totally redone and is beautiful."

"Very friendly and helpful staff. Proximity airport. Walking distance to restaurants. No frills but clean and very comfortable. "

"Really nice "

"The Staff was great and helpful. That aas my 2nd time coming there and both times the service was excellent."

"Basic minimum, ok if you just need a bed."

"We spent a weekend at this hotel. To be honest, I think I was expecting a little better based on the strong reviews. The property was in decent shape but the rooms were incredibly sparse and basic: our bathroom shower curtain liner fell off repeatedly, no ventilation in there, room furniture was dated and basic, odd and lacking decor. It felt lower quality than our typical Hampton Inn. The breakfast was also only okay (not sure what the hype is), with terrible coffee, and the gym was incredibly hot and small, with limited equipment. I will say: the staff were friendly and helpful, and the common areas felt nice (the lobby, the pool, the breakfast nook, etc.). They also offer daily maid service which is unheard of anymore. The location was sort of odd but was close to the things we wanted to do (Northampton). I can't say I'd stay here again, unfortunately, though I do think it's a decent value if the price is right. "

"Friendly. Good breakfast. "