Clean, quiet, staff and other residents very pleasant. Id definitely would stay again.
Dorothy
2025 年 7 月に 2 泊滞在
2/10 (非常に不満)
Kelli、Palatine
小さなお子様連れの家族旅行
2025 年 7 月 13 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff were very nice; they were great. We had room 251 - DO NOT ACCEPT THIS ROOM. The suite must have been lived in prior to our stay - it was clean, including freshly steam cleaned carpets and couch - the couch and cushions were still wet. The stench in the room was absolutely DISGUSTING. Clearly someone had been a heavy smoker and had a bad dog odor in the room. We asked for another room but were told it was sold out. The smell was so bad that we slept with the windows and sliding porch door wide open. I can’t believe this room was rented out to people. People clearly live at the hotel; this was not an issue, but be ready for this environment. The hallways and elevator are run down, carpeting is pulled and easy to trip on, there is a moldy-smoky stench throughout. If you can afford another place, I would recommend looking elsewhere. I would never go back here. The only redeeming quality about the place the staff.
Kelli
2025 年 7 月に 1 泊滞在
8/10 (良い)
Dell D
2025 年 7 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dell D
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Ibtissam
小さなお子様連れの家族旅行
2025 年 7 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Hebergement propre etcalme ! Les membres du personnels accueillants.
Ibtissam
2025 年 7 月に 2 泊滞在
2/10 (非常に不満)
Carolyn
家族旅行
2025 年 7 月 5 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This is not just a hotel. The balconies are a clear sign that many people live there full time (one even had a stack of old tires on it). The hallway from the front office to the elevator had the dirtiest carpet I’ve ever seen that was all bunched in places. The rickety old elevator felt like it might not make it to the second floor. Our room seemed clean but was very dated/worn. Overall, it was not a place I was comfortable staying at, especially with my young daughter with me, so we went back down and checked right back out. The front desk person did not seem surprised, so this was clearly not the first time that had happened.
Carolyn
2025 年 6 月に 1 泊滞在
4/10 (不満)
Paula
家族旅行
2025 年 6 月 29 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff was friendly. Hotel is run down, looks abandoned. Found 1 roach in our room.
Paula
2025 年 6 月に 1 泊滞在
8/10 (良い)
Jonathan、Atlanta
カップルで旅行
2025 年 6 月 22 日
気になった点 : 清潔度
The room was very nice. It was well designed, well furnished and well stocked.
The bed was comfortable and nice linens.
The public areas such as stairwells and hallways were dirty and needed daily cleaning.
Jonathan
2025 年 6 月に 4 泊滞在
8/10 (良い)
ian
出張
2025 年 6 月 13 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Liked room rented was clean. Dislike hallway leading up to room was dirty. Also great shower pressure
ian
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Pharah
グループ旅行
2025 年 6 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Its a calme place to stay. The services is good.
Pharah
2025 年 5 月に 5 泊滞在
4/10 (不満)
James
2025 年 5 月 29 日
James
2025 年 5 月に 8 泊滞在
4/10 (不満)
Marsha
2025 年 5 月 28 日
気になった点 : 設備とサービス
there appeared to be some longer staying residents.
Marsha
2025 年 5 月に 1 泊滞在
6/10 (普通)
Christina
2025 年 5 月 23 日
Very dated property. Staff was pleasant enough. Coffee was available 24/7. Nice location- close to everything but also quiet.
Christina
2025 年 5 月に 1 泊滞在
4/10 (不満)
Ebony
小さなお子様連れの家族旅行
2025 年 5 月 16 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place houses transitional living/long term etc. The property is poorly cleaned, poorly maintained. smells and is dirty. I would NEVER stay there again.
4floor shower pressure excellent. Clean room. Didn’t like laundry room. Not so clean. Hallway carpet needs some cleaning. Front desk staff is very helpful.
ian
2025 年 4 月に 1 泊滞在
2/10 (非常に不満)
Robert
家族旅行
2025 年 4 月 15 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not what was described online
The room was not what I paid for. I keft and did not even stay overnight. I booked another room at the Doubletree fir less money than at Smart suites.
The place was disgusting and i felt it was a homeless shelter. The room did not apoear anything as described in the photos online. I even got an upgraded room,which was horrible, broken chairs outside the window, holes in cabinet doors, filty. This is what i noticed in only 2 minutes of being in the room. I left and would never return.
Robert
2025 年 4 月に 1 泊滞在
2/10 (非常に不満)
Sabrina
2025 年 4 月 12 日
気になった点 : スタッフとサービス
Sabrina
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
MaryLu
出張
2025 年 4 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is a long trem SRO. It was clean and the staff nice, but the halls smelled of food
MaryLu
2025 年 4 月に 1 泊滞在
4/10 (不満)
Karen
2025 年 4 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Karen
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Shanara
家族旅行
2025 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Great place.
Shanara
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Karen
2025 年 3 月 30 日
Karen
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Karen
カップルで旅行
2025 年 3 月 30 日
良かった点 : 設備とサービス
There is not enough parking
Karen
2025 年 3 月に 1 泊滞在
8/10 (良い)
Jamar
家族旅行
2024 年 11 月 24 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
My weekend with my daughter was a fairly good one. Would have been nice to have a complimentary breakfast included with my stay other than that no complaints
.