"The hotel is a bit old and there is no elevator, so it may be inconvenient for guests with large luggage. However, the staff were very kind, and I appreciated that breakfast was available from 6:00 a.m., which was helpful before an early flight. The location is convenient for the airport, but the airplane noise was quite noticeable.
One thing that made me a little anxious was that, as an international traveler, I only had mobile data and did not have a local phone number, so calling the shuttle was difficult. Fortunately, the information desk staff at Malpensa Airport were very kind and helped me contact the hotel. It would be even more helpful if the hotel could communicate with guests by WhatsApp or another messaging app."