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"A great place to stay. Straight across from the train station and surrounded by hundreds of shops and restaurants. Tram and bus stops right outside, so it is very convenient for sightseeing. Great view of Sakurajima from the lobby window. Room was smallish but functional and comfortable. Staff were very friendly and helpful with any requests. Another one I will definitely return to ."

"Most beautiful view for an onsen that we’ve been to in Japan so far. The free town shuttles are to and from the bus / train station + 2 other downtown locations are frequent and convenient. The hotel amenities are great with so many options, a Family Mart and bakery on the premises"

"Breakfast menu was quite good and fresh. Parking lot is a bit far, so a little inconvenient."

"部屋がキレイで、スタッフの方々が皆さん優しい。"

"Good location in tenmonkan, close to shops and restaurants. Had everything I needed"

"Everything was great - nice new hotel for a reasonable price."

"Overall excellent, buffet food option could be better"

"Best hotel location I’ve experienced in a while near traditional food shops, great shopping and authentic restaurants. "

"Beautiful breakfast!"