Loved Balinese beds. Pool was a bit cold for May. Housekeeper was excellent. Breakfast was amazing. Had fresh cooked omelette every day. Also had lunch which was really nice.
Lacked some chill out music by the pool which would have enhanced the experience.
Patricia
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Rosela、Phoenix
家族旅行
2024 年 5 月 4 日
良かった点 : 施設のコンディションと設備
Beautiful.
Rosela
2024 年 5 月に 1 泊滞在
8/10 (良い)
sandra
グループ旅行
2023 年 10 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
schade mein minibar kühlschrank kühlte leider nicht.
body creme muster seit 4.2016 abgelaufen
sandra
2023 年 9 月に 3 泊滞在
10/10 (非常に良い)
Jacqueline
2023 年 7 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loves it
Jacqueline
2023 年 7 月に 3 泊滞在
10/10 (非常に良い)
Christina
2023 年 4 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Christina
2023 年 4 月に 7 泊滞在
10/10 (非常に良い)
John
家族旅行
2023 年 4 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Couples getaway
My wife and I stayed at Marina suites for a little vacation and loved every minute of it. The facilities were immaculately kept. The breakfast every morning was delicious and the rooms were beautiful. Would definitely stay again!
John
2023 年 4 月に 5 泊滞在
8/10 (良い)
Marilén
2023 年 4 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Marilén
2023 年 4 月に 2 泊滞在
8/10 (良い)
Maytuka-Isabel
2023 年 3 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Maytuka-Isabel
2023 年 3 月に 4 泊滞在
4/10 (不満)
宿泊されたお客様
2022 年 10 月 31 日
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス、客室の快適度
Good and bad and very bad
A really lovely place but they really need to work on certain aspects.
Let's start with the good... The food is really good and the pool area is very relaxing with views looking out to sea.
Now the rest...
When you arrive, it is not clear you have to go to the main Marins Playa hotel opposite to check in.
We booked a suite but were given a lower class room apparently by accident. When we asked about this, they said they would swap us over to a suite on the first floor where you couldn't see anything from the balcony! Instead they offered us just a 40 EUR discount - didn't even make up the difference in the room cost.
The A/C in the room is very poor and underpowered... The room didn't go below 23 degrees at night, despite this being left on 24/7.
The shower was blocked and flooded the room. We reported this and it took 2 days to resolve (not good in a 4 day stay).
The best were soft but the mattress was quite thin, so if you were average or larger, it was sleeping on a bench.
The customer service was not great - a case of take it or leave it. We gave a card when we booked in, but said we would use a different card to pay. 3 days into the 4 day stay they charged the card we didn't want to use without telling us.
So, nice views and good food but for us, service is important. Would we stay again? No