This place is not finished, lots of problems from staff not being trained to amenities not being available as advertised...
Joshua Gage
2026 年 5 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Kimberly
2026 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pool was closed was only thing wrong but things break 😂
Kimberly
2026 年 5 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jacqueline
2022 年 9 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful stay with lovely staff
Jacqueline
2022 年 8 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Christopher
2026 年 5 月 11 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
Upon arrival we were told that the hotel had only been open two days and the indoor pool was closed. Staff was initially very conscientious. After checking into room 215, we noticed the deadbolt. Did not match the skid plate on the door so you could not lock the door using a dead bolt. Internet did not work reported to the front desk. They didn't have a fix for the problem. Late into the evening, lots of jumping and beating and banging from the room above us. We called the front desk they moved us to room four fifteen. We then tried to take showers. We could not the water pressure would completely go out. Until we had no water at all. And then would come on for short time in a trickle. So showers would take at least a half hour per person. Reported to front desk, they said their maintenance fixed it.It did not. Reported to staff no change. Internet did work in the second room we were given. Since I paid for the room in advance several weeks prior we were not given any leniency or refunds. As a priority rewards member I received nothing. Staff said they wanted to help staff said they wanted to fix things.But did not know how. Upon check out, I was asked how my stay was.And I said it was horrible. They responded sorry to hear that. My opinion of hilton hotel home to home in summerset kentucky is they are sorry you feel you were taken advantage of. Have a nice day. Will I return yes but not to that location. Some staff seemed to want to help but couldn't.
Christopher
2026 年 5 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
samuel
2023 年 3 月 20 日
良かった点 : スタッフとサービス
Very quiet and good location.
samuel
2023 年 3 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Shareen
2023 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We liked it because it was clean and pretty and convenient to restaurants, shopping and 'things to do'.
Shareen
2023 年 3 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Adam
2022 年 11 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location and affordable
Adam
宿泊者限定の口コミ
6/10 (普通)
Kandel
2022 年 11 月 28 日
良かった点 : 清潔度、設備とサービス
The hotel was nice just a little older.
Kandel
宿泊者限定の口コミ
10/10 (非常に良い)
Robert
2023 年 2 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good hotel.
Good hotel. Very nice rooms. Very clean and comfortable. Great breakfast. However there are stains all over the ceiling in my room where it had been wet in the past.
Robert
2023 年 2 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Dan
2023 年 4 月 1 日
気になった点 : 清潔度、施設のコンディションと設備
It was hot and smokey !
Dan
2023 年 3 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Leah
2022 年 9 月 3 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The room smelled like cigarettes and the bathroom ceiling above the bathtub has mold and it looks like the ceiling is going to fall in.
The staff is absolutely fantastic and extremely helpful. Very grateful for that!
Leah
2022 年 8 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jessica
2022 年 12 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Above and Beyond
We were in town for a volleyball tournament. I asked if the hotel had on site self laundry because when we came back to the room, the girls were smelly. :). They did not, but offered to wash the uniforms for us! I was happy to do a sink rinse, but that was amazing of them to offer. The girls were so happy. Thank you!