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"Booked this hotel thru Expedia and got a very good price. It is just around the corner from the Hartford train and bus stations so it's wonderfully convenient. Just a few issues - First, the front door on Asylum Street is locked, with no sign to tell folks to walk around to the side entrance. Second - when we opened the door to our room, we found that IT HAD NOT BEEN CLEANED after the previous guests checked out - bed not made, used towels all over the bathroom (!) The clerk apologized and gave us another room - mistakes are made, but this was so dumb! Third - the bathroom faucets had crud on them (not just tarnish, but some gunk that could have been scrubbed off). Fourth - nice breakfast room, but no packets of half & half for coffee, only those flavored Coffee Mate thingies; there was 2% milk in the fridge for cereal, but this was almost gone; instead of scrambled eggs they had these rubbery egg disks. Despite my 3-star rating, I would still stay at the Capitol because of the convenient location."

"It was ok. Room was clean and functional. Bed and pillows were great. Had significant problem with billing. Seemed to have the noisiest guests I have ever heard, but that could just be the time I was there."

"Very friendly staff and clean property "

"I was pretty surprised at how clean, walkable and nice west Hartford was. Easy to find a spot for dinner nearby. The hotel and staff are great. It’s more expensive but this is a case of getting what I paid for. I have zero complaints about my stay"

"Decent breakfast, old facility, lukewarm water, good location, quick shuttle service to airport. Ok for the price if you just need a roof over your head. "

"The shuttle was very useful for early fights. The rooms were clean, but unfortunately, we were not able to enjoy all of the hotel due to the early flight."

"Clean Room, Convenient Location"

"Convenient shuttle service from the airport they were prompt and driver was courteous. Front desk staff was courteous and professional and a good breakfast in the morning."

"Microwave and fridge did not work!!"