All guestrooms at Uno Hotel Heathrow Windsor have perks such as premium bedding, as well as amenities like free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
We didnt actually end up staying in this hotel as there was a leak in our room so we were moved to the mecure heathrow. The service in the mecure was awful, staff uninterested in guests and more interested in their phones. The 2nd night we were kept awake most of the night due to loud music. We tried ringing reception numerous times but no answer and no one available on reception the following morning! Breakfast was cold, toast took forecer to toast and what i can only assume was the restaurant/hotel manager was just stood around on his phone, no meet and greet, no 'how way your night/stay' would never stay at the Mecure Heathrow again
宿泊されたお客様
2023 年 3 月に 2 泊滞在
6/10 (普通)
Chris
2023 年 3 月 29 日
良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
Peep show !
Good location. Clean room. Comfortable bed. Good value.
However a hole about size of golf ball ran above door lock and handle all the way from room side to corridor side meaning anybody could look directly into the room and see the whole of the bed..
Curtains behind bed left a gap so anybody walking in lane to car park was able to see top half of bed.
Additionally as hotel booked re early morning flight the room 101 backed into entrance to car park so until late evening security lighting was going on and off.
Chris
2023 年 3 月に 1 泊滞在
8/10 (良い)
Sally
家族旅行
2023 年 3 月 21 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Handy for Central Londom
We arrived late about 10pm but the staff who greeted us were friendly and showed us directly to our room.The room was very warm, it didn’t have an outside window, the window went into the conservatory, so we found it difficult to keep cool. The bedding was clean and the bed comfortable. We asked for a triplet and the extra bed was a sofa bed which my son said was ok. The bathroom could have done with a little talc in places but was clean overall. The restaurant next door was fine for a drink, we had eaten so didn’t taste the food but it smelled amazing! Parking was easy too. We took the bus into Kensington for Olympia from the road outside the front of the hotel £2 single per person! It was a bargain!
Sally
2023 年 3 月に 2 泊滞在
8/10 (良い)
Kirsty
家族旅行
2023 年 1 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were very helpful when we arrived, receptionist took his time to show us to our room and carried our suitcase.
Lovely room, and very clean.
Got woken at 12am by the room next door, very loud for around an hour and slamming doors.
Our shower overflowed, which used all of our towels to soak the water up.
I went to let the receptionist know the next morning and they said they would sort the shower, and they would have a word with the rooms next door.
Shower was sorted whilst we were out, and that night we didn’t hear anything from the other rooms.
The only thing I would say I was disappointed in, is there wasn’t any housekeeping all weekend.
Overall, a very pleasant stay and would use again.
Kirsty
2/10 (非常に不満)
Zettune
カップルで旅行
2023 年 1 月 15 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The manager was rude and was not bothered that we were unhappy