Die Lage war super, nicht weit zum Strand. Die Wohnung ist Souterrain mit Fenstern nur nach vorne, das sollte man wissen, alle anderen Zimmern, Bad Küche, sind ohne Fenster. Die Wohnung hätte eine Renovierung verdient, ist in die Jahre gekommen. Der Check-In und der Service waren sehr gut.
Thomas G.
2024 年 7 月に 4 泊滞在
4/10 (不満)
Amy S.
2020 年 1 月 17 日
Don't book if you want responsive customer service
The pros: this rental is in a good location to the water and the center of town; it is also has a reasonably outfitted kitchen but be prepared to provide all of your own condiments as there is nothing to cook with in the rental other than the pans, stove, etc.
The cons: I checked into the unit by myself (my husband was joining me 2 days later) on a Sunday during a holiday weekend. One of the CEOs of the property management company, Hello Sitges Apartments, was my contact. His introduction to the apartment took all of 5 minutes and I ended up having a few questions and issues (namely there was no hot water or heat in the unit) that I reached out to him to resolve. For over 24 hours there as no acknowledgement or response to my messages. I had to raise a complaint with VRBO and have VRBO call him directly before he answered my messages -- and he never once apologized for the inconvenience -- his only comment was that it was a holiday. I firmly believe that if you are in the business of customer service, then you need to be responding to the customers, even if it is a holiday -- especially if the customer does not have hot water or heat. You will also want to check out the Facebook page for this business as there are reports of the company not acting in good faith -- I mistakenly believed that VRBO would be more scrutinizing of the partners they allow to advertise on their website.
Amy S.
2020 年 1 月に 8 泊滞在
10/10 (非常に良い)
Susan T.
2019 年 9 月 27 日
良かった点 : 清潔度
Fabulous Property & Service
Firstly thank you to Hello Sitges excellent service & communication couldn’t have been more helpful. The apartment was all it promised to be and more! Everything was thought of to make our stay the perfect holiday even down to the beach chairs! Spotlessly clean, all mod cons and perfect location. Thank you we will definitely be back!😄
Susan T.
2019 年 9 月に 10 泊滞在
10/10 (非常に良い)
Jeff T.
2019 年 9 月 19 日
良かった点 : 清潔度
Great stay in Sitges
Had a wonderful stay in Sitges. The apartment has a great location! The apartment was described accurately and the checkin process was seamless. Would definitely stay there again!