Dear Valued Guest,
Greetings from Populous Hotel!
Thank you for your valued feedback, we will bring up to our management's attention on the points that you have brought up.
You may like to consider our room categories as the configuration of the rooms differs.
Thank you.
Yours Sincerely
Sandi Lim
Assistant Manager
Dear Guest,
We are happy to have assisted you in your time of need. We are glad that we were there for you when you needed assistance.
4/10 (不満)
Ucok
2019 年 1 月 4 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
隣の部屋の声が丸聞こえ。いびきまで聞こえてきました。
Ucok
2018 年 12 月に 2 泊滞在
Alvin (Hotel Manager)からの返信 (投稿日 : 2019 年 1 月 6 日)
Ucok,
Thank you for staying with us and for taking the time to have us reviewed. We are sorry to hear you encountered challenges sleeping. Allow us to look into enhancing the sound proofing in the room.
Dear Guest,
Thank you for taking the time in rendering your feedback. We opened our doors 3 months ago and are still fine tuning our operations. It is with feedback such as yours that will enable us to address areas that needs looking into. With time and patience i believe we can have all that is mentioned sorted.
8/10 (良い)
宿泊されたお客様
2018 年 12 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good location,free Wi-Fi,very good.
easy to go little india
Dear Valued Guest,
Greetings from Populous Hotel!
Thank you for choosing Populous Hotel as your preferred choice of accommodation.
We are delighted to know that our location has provided you with much convenience and ease.
We hope we would have the pleasure in welcoming you back real soon!
Thank you!
Yours Sincerely
Sandi Lim
Assistant Manager
Dear Valued Guest,
Greetings from Populous Hotel!
We thank you for staying with us and taking the time out to review us.
We understand that there are areas where we could improve on and would like to invite you to drop us an email so that we could understand better and work on it.
We look forward to hear from you soon!
Thank you!
Yours Sincerely
Sandi Lim
Assistant Manager
Dear Yoshi,
Greetings from Populous Hotel!
Thank you for your kind words, we are glad to know that you have enjoyed your stay with us.
We hope we would have the pleasure in welcoming you back again real soon!
Thank you!
Yours sincerely
Sandi Lim
Assistant Manager
Dear Valued Guest,
Greetings from Populous Hotel!
Thank you for choosing Populous Hotel as your preferred choice of accommodation.
We are heartened to hear that you have enjoyed your stay with us and we hope to have the opportunity to welcome you back soon!
Yours sincerely
Sandi Lim
Assistant Manager
6/10 (普通)
David
2024 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The noise from the road outside the hotel and a building site opposite were very noisy. Needed double glazing on windows and doors.
David
2024 年 3 月に 4 泊滞在
L Hotel at Bugis Villeからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear David,We apologize for any inconvenience caused during your stay regarding the noise from the road and nearby construction site. Your suggestion for double glazing on windows and doors is duly noted, and we'll certainly consider it to enhance our guests' comfort in the future. Thank you for your feedback!
8/10 (良い)
Mun Yee、SELANGOR
カップルで旅行
2024 年 2 月 27 日
良かった点 : 清潔度
気になった点 : 設備とサービス
Located near Bugis/Esplanade MRT. Walkable to Bugis Street & Suntec City.. There is a 7E, smoking area & bus stand just in front of the property, super convenient! Room is clean but need to be refurbished, good for short stay.
Mun Yee
2024 年 2 月に 2 泊滞在
L Hotel at Bugis Villeからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Mun Yee,Thank you for sharing your experience with us. We're glad to hear that you found our location convenient, with easy access to nearby attractions and amenities. Your feedback about the cleanliness of the room is appreciated, and we'll take your suggestion for refurbishment into consideration to improve our facilities for future guests. We hope to have the opportunity to welcome you back for another short stay in the future.
2/10 (非常に不満)
Assym
2024 年 2 月 21 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The place was dingy and smelled of damp, with black mildew marks on some walls in the room
Assym
2024 年 2 月に 1 泊滞在
L Hotel at Bugis Villeからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Assym,We apologize for the experience you had during your stay. We take cleanliness and maintenance very seriously, and your comments have been noted. Rest assured, we will address these issues promptly to ensure a more pleasant experience for our guests in the future.If you ever decide to give us another chance, we would love the opportunity to provide you with a much-improved stay. Thank you for sharing your feedback with us.
6/10 (普通)
MONIQUE
2024 年 2 月 18 日
良かった点 : 客室の快適度
気になった点 : 清潔度
C’est hôtel est bien placé et permet de se déplacer à pied pour aller à Little Indian. Par contre l’accueil n’est pas avenant, il faut demander pour être aidé.
MONIQUE
2024 年 2 月に 2 泊滞在
L Hotel at Bugis Villeからの返信 (投稿日 : 2024 年 3 月 26 日)
Bonjour Monique,Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous. Nous sommes heureux de savoir que vous avez apprécié l'emplacement pratique de notre hôtel, qui vous permet de vous rendre à pied à Little India.Cependant, nous sommes désolés d'apprendre que vous n'avez pas trouvé notre service d'accueil à la hauteur de vos attentes. Votre rétroaction est précieuse pour nous, et nous prendrons des mesures pour améliorer notre service et nous assurer que nos clients se sentent bien accueillis dès leur arrivée.Nous espérons avoir l'opportunité de vous accueillir à nouveau et de vous offrir une expérience plus agréable lors de votre prochaine visite.
6/10 (普通)
DAEGON
2024 年 2 月 7 日
DAEGON
2024 年 2 月に 1 泊滞在
L Hotel at Bugis Villeからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Daegon, Thank you for choosing stay with us. We hope to see you again!
10/10 (非常に良い)
Maung
カップルで旅行
2024 年 2 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
Maung
2024 年 1 月に 4 泊滞在
L Hotel at Bugis Villeからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for choosing stay with us. We hope to see you again!
6/10 (普通)
Jesus
2024 年 1 月 26 日
Great
Jesus
2023 年 7 月に 8 泊滞在
L Hotel at Bugis Villeからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Jesus,Thank you for choosing stay with us. We hope to see you again!
6/10 (普通)
Thuy-An
家族旅行
2024 年 1 月 17 日
良かった点 : スタッフとサービス
Run down hotel with mould and bad smell. Rooms are outdated and worn out. Staff were nice and welcoming.
Thuy-An
2024 年 1 月に 1 泊滞在
L Hotel at Bugis Villeからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Thuy-An, We apologize for the subpar experience you had during your stay. It's disappointing to hear about the condition of the rooms and the unpleasant odor you encountered. We take cleanliness and maintenance seriously, and your comments will be addressed promptly to ensure improvements are made.On a positive note, we're glad to hear that you found our staff to be nice and welcoming. We appreciate your kind words and will continue to strive to provide excellent service to all our guests. Thank you for taking the time to share your feedback with us.
10/10 (非常に良い)
Dave
2023 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dave
2023 年 12 月に 2 泊滞在
L Hotel at Bugis Villeからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Dave, Thank you for choosing stay with us. We hope to see you again!
8/10 (良い)
Tsz Wang
2023 年 11 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
牆紙開始脫落
Tsz Wang
2023 年 11 月に 4 泊滞在
L Hotel at Bugis Villeからの返信 (投稿日 : 2024 年 3 月 26 日)
L Hotel at Bugis Villeからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Nimesh, Thank you for choosing stay with us. We hope to see you again!
8/10 (良い)
Linley
2023 年 10 月 8 日
Linley
2023 年 10 月に 1 泊滞在
L Hotel at Bugis Villeからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Linley, Thank you for choosing stay with us. We hope to see you again!
2/10 (非常に不満)
Napol
2023 年 10 月 8 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very dirty hotel. Around area many construction site.
When I tried to refund, I got refund money but the price calculated incorrect.
Napol
2023 年 10 月に 5 泊滞在
L Hotel at Bugis Villeからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Napol,We apologize for the inconvenience you experienced during your stay. We regret that the cleanliness did not meet your expectations and understand the disruption caused by nearby construction sites. Regarding your refund, we apologize for any discrepancies in the calculation. We will review our refund process for accuracy in the future. Your feedback is appreciated and will help us improve our services.
6/10 (普通)
Karoline
カップルで旅行
2023 年 10 月 5 日
気になった点 : 施設のコンディションと設備
für nur eine Nacht ausreichend, darauf achten Zimmer mit Fenster buchen
Karoline
2023 年 10 月に 1 泊滞在
L Hotel at Bugis Villeからの返信 (投稿日 : 2024 年 3 月 26 日)
Liebe Karoline, Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir hoffen, Sie bald wiederzusehen!
4/10 (不満)
Jerome
カップルで旅行
2023 年 10 月 3 日
During our first we reported the busted outlet nobody come to fix it dirty tiles in the bathroom
Jerome
2023 年 9 月に 3 泊滞在
L Hotel at Bugis Villeからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Jerome,We apologize for the inconvenience you experienced during your stay. Rest assured, we take such matters seriously and will address them promptly to ensure a better experience for our guests in the future. Your feedback is invaluable to us, and we appreciate your understanding. Thank you for bringing these issues to our attention.
8/10 (良い)
Jorge
2023 年 9 月 30 日
良かった点 : 清潔度、スタッフとサービス
Jorge
2023 年 9 月に 4 泊滞在
L Hotel at Bugis Villeからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Jorge, Thank you for choosing stay with us. We hope to see you again!