Simpson Preserve

I asked to skip House keeping one day and they skipped the entire 3 day stay instead. I called and asked, they said they would send someone but it didn’t happen. Air con in rooms sounds like a freight train is coming through. Walks are thin, could hear someone’s TV blaring in another room. Food is mediocre. Rooms are cool, pool is a nice amenity but it’s not an earth shattering experience. Front desk staff was helpful with a few requests I made. Served its purpose.

The recently renovated rooms are ok, but unfortunately we were assigned one that is either in the process of being updated

Great staff that really cared about guests. Pride in their jobs. Good managers!