Does Empress Residence Resort & Spa have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Empress Residence Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Empress Residence Resort & Spa?

Self parking and valet parking are free at this property.

What time is check-in at Empress Residence Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Empress Residence Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Empress Residence Resort & Spa located?

This family-friendly Siem Reap hotel is located near the airport, just steps from National Road 6 and Cambodian Cultural Village. Angkor Green Gardens Park and Boxville Siem Reap are also within 5 minutes.

Empress Residence Resort & Spa Reviews, Deals & Photos 2025

About the neighborhood

Located in Siem Reap, Empress Residence Resort & Spa is connected to a shopping center. Angkor Wat is a notable landmark, and travelers looking to shop may want to visit Angkor Night Market and Pub Street. Traveling with kids? Consider Cambodian Cultural Village and Angkor Eye. Discover the area's water adventures with boat tours and fishing nearby, or enjoy the great outdoors with mountain biking and ziplining.

Visit our Siem Reap travel guide

6/10 Okay

Verified traveler

Jan 26, 2020

Liked: Cleanliness, property conditions & facilities

The hotel was nice and very quiet, but the bed was so hard we couldn't sleep on it. We asked for a softer mattress or a topper but nothing was available. The hotel is a long way from Siem Reap centre or any amenities, so even getting some shopping requires a taxi or tuc-tuc, as the hotel is on a busy main road with no pavements.

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Oct 2, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is very French Colonial, its incredibly beautiful and the staff & rooms were excellent at all times.

Stayed 13 nights in Sep 2019

10/10 Excellent

Verified traveler

Aug 22, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A dream holiday

The only complaint is I had to leave - outstanding hotel with outstanding service in an outstanding country.a

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Aug 22, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Outstanding suites with a very reasonable price tag

Stayed 5 nights in Aug 2019

10/10 Excellent

Christopher

Aug 11, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 5 ***** Hotel

Less food amenities around hotel location. Have to have meals at Hotel's restaurant. Great breakfast spread

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Feb 19, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

This is a grand and beautiful hotel. The artistic details are amazing. Staff were very friendly and arranged free rides into town for us which I thought was above and beyond. Our rooms were nice and spacious. I would love to give it 5 stars but the breakfast was possibly the worse we've ever had at a hotel and in stark contrast to everything else about this beautiful hotel. There were very few Western options and the ones that were available were very Chinese style Western. We live in China so are quite used to the Chinese hotel breakfast but even in China there are usually a few pastries or some decent bread or cheese. We agreed that we might stay again because it was so beautiful but if we did we'd just forego the free breakfast and go out in Siem Reap fo morning meal.

Stayed 1 night in Feb 2019

10/10 Excellent

Alison

Jan 11, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was lovely. It was about 10 minutes from pub street and about 5 or so from the airport. The shuttle to pub street every evening was great. I'm so glad we chose this hotel.

Stayed 7 nights in Jan 2019

6/10 Okay

Nilesh

Dec 29, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Amazing trip except swimming pool closed without any notice

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Dec 26, 2018

Liked: Cleanliness, staff & service, room comfort

Overall good hotel, comfortable stay, close to airport and about 15 minutes away from market area (pub street). Facilities were good and well maintained. Rooms were quite spacious, we had two interconnecting rooms for family for four. Spa experience was also quite good. Most of the employees were nice and courteous. Special mention of Vandy who was quite informative and always ready to help. Few points though, breakfast was quite average (for 4+ star hotel) with no variation at all. We were there seven days and had the exact same breakfast served every single day! For a five star hotel there were no facilities or any entertainment for kids other then the pool. A kids club or some local activities or movie by the pool would have been nice to keep kids entertained.

Stayed 7 nights in Dec 2018

10/10 Excellent

Jeanie, Houston, TX

Sep 30, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, spa is delightful, pool is pristine and refreshing. Very comfortable beds and well appointed rooms Highly recommend

Stayed 1 night in Dec 2016

10/10 Excellent

Suzy, Australia 🇦🇺

Sep 8, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This property has all the trimmings for a comfortable stay in Siem Reap. Although we were given a room in a wing where other guests created enough noise to be a real nuisance and affect my ability to sleep soundly. Perhaps I could have complained and had it actioned, however I was just so busy being a tourist that I let it go. I intentionally chose this venue as it was out of town away from Pub strewt to avoid noise. Also-be wary of the exorbitant prices charged for food and drinks at the bar of the property. Given you can get drinks in the town for $1-$3 when you are charged $7 it leaves a bitter taste. The best thing is the incredible staff. Thankyou

Stayed 3 nights in Aug 2018

8/10 Good

WL, Los Angeles

Jun 27, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

This hotel is on a main street but stays very quite. Eateries and bars are close by within about 10 minutes’walking. I went in May and the weather was hot and humid and there was a lot of mosquito. I do hope they can put the electrical mosquito repellent in the room and the lobby. Staffs were very timid and you have to say “Hi” to them first. The hotel needs to train them.

Stayed 4 nights in May 2018

6/10 Okay

Andrew

Jan 1, 2018

Liked: Cleanliness, staff & service, room comfort

A little tired needs renovation.

10/10 Excellent

Charlotte

Sep 23, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Beautiful hotel! Room was sublime, pool was great. Prices at the hotel resturant / bar were very steep! But they offer a free shuttle to the town and pub street (which is definitely recommended visiting) but only at 6pm until 9pm. Any other time is not free. Nothing to do in local area so using shuttle is advisable.

Stayed 2 nights in Sep 2017

10/10 Excellent

Ashlee, Townsville, Australia

Aug 28, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Hotel on the Outskirts of Siem Reap

When you drive into Siem Reap the line of luxury hotels on both sides of the road is an amazing sight, and we were shocked to realise one of those hotels was ours. It was a grand entrance to say the least. On arrival our bags were collected and taken to our room whilst we checked in. During the check in process they took us around to a waiting area with welcome drinks and hot towels to relax and wait. Once we were in our mini apartment (which is again something we did not expect) our doorbell rang. It was a waiter with some mango and banana for us to enjoy. We stayed when they had an international buffet night (all you can eat for $15.00USD per person) with some talented local and traditional enterntainment. Definitely worth a look if you are staying when they have this on. We used the tour desk in the hotel to organise a Sunrise Angkor Tour. The guide we had for the day was so knowledgable about the history of Angkor. I could not believe how much he knew! It was fabulous to be able to explore this amazing part of Cambodia with someone who knew what they were talking about.

Stayed 3 nights in Aug 2017

6/10 Okay

Susan, Okinawa

Aug 23, 2017

Liked: Cleanliness, staff & service

Very Good Customer Service

Though he customer service was good, the hotel has room for improvements; 1. Wifi was horrible; limited to no connectivity throughout the day 2. Breakfast buffet, though free, the same food was prepared and presented everyday (even on the weekends) If you are looking for a place to relax, this is not the hotel, for the atmosphere is family friendly: Linus music and kids playing most of the day (meaning you hear this throughout the day).

Stayed 8 nights in Aug 2017

10/10 Excellent

Verified traveler

Aug 23, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay everything was catered for our stay including the children. We would go back in a heartbeat. Kudos to all the staff.

Stayed 5 nights in Jul 2017

10/10 Excellent

jonathan

Aug 17, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siem Reap - Empress

My family and I found the hotel to be excellent. Clean, great service. Free airport transfer. Would thoroughly recommend.

Stayed 3 nights in Aug 2017

6/10 Okay

Susan, Korea

Aug 12, 2017

Cambodia Vacay

I fell in love with the hotel as soon as I checked-in. The staff was friendly, the room was quaint, and the spa was subperb. Some not so good moments: a gecko was in my room for 2 days, the breakfast buffet was always the same (they would run out of food everyday), lunch and dinner menus were so-so. The pool was very nice. If you are looking for a quiet place to stay, this is not the hotel: Loud music every night, hotel guests very loud, and wifi is horrible. If you want a family getaway with limited electronics for the family (since the wifi is terrible), this is the place.

Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Aug 10, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay - amazing place

The hotel was superb. Excellent facilities and the staff went above and beyond to help us enjoy our stay

Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Jul 3, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was very nice. Beautiful accommodations

Really enjoy this hotel. Very beautifully decorated. Peaceful place. Restaurant staff was painfully slow at outdoor seating but other than that this place was great!

Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveler

Jun 5, 2017

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel building is impressive. Inside detailing is no-expense-spared: never seen anything so meticulously presented, with plentiful authentic Khmer artifacts. Pool is great. However, the colour ambience is rather sombre and dark, like a tomb. The bad point is the buffet breakfast: only 1 meat choice (either ham or rubbery sausage). All other choices are non-meat and noodle varieties. Very bad waiter service: plates never cleared until the end.

Stayed 3 nights in May 2017

10/10 Excellent

Bo, Kristianstad

Jun 1, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mycket vackert inredning , rent bra personal.pool

ankor vatt, fantastisk. varmt, det är dyrt i Kambodja.

Stayed 2 nights in May 2017

8/10 Good

Davidson

Apr 12, 2017

Liked: Cleanliness, staff & service, room comfort

Good Hotel (expensive menu)...

Good Hotel, close to the airport and free shuttle bus. Other than that, no much to do around. Food and beverage inside of the hotel is about 5 to 10 times more expensive than out in the street.

10/10 Excellent

P.K., Edmonton Alberta Canada

Mar 13, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation to Angkor Wat

What an awesome experience to enjoy some historical wonders of Cambodia at Angkor Wat and have wonderful modern amenities at our hotel Empress Residence Resort & Spa! Thank you

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