Shoreham Vacation Rentals

"Great place to stay when working down the Peninsula. Friendly staff with easy check in and everything you need for an enjoyable stay. Would definitely visit again."

"We had a fantastic time at Big4 Phillip Island over the Easter holidays! We took it back to basics & brought the kids bikes with us & they all had the best time riding around the park, making new friends & we even went to the beach a few times although the weather wasn’t great! We stayed in a dormitory cabin, so just beds & a roof. We loved this. It meant using all the amenities like we were camping but with the comfort and safety of a roof & a door plus a heater! Beds were actually really comfy too, great clean cabin right next to the camp kitchen, was really convenient! I do have a few suggestions for improvements within the amenities to make the stay a little more user friendly… firstly the camp kitchen built in bbqs are absolutely useless. 45 minutes+ to cook some snags! They definitely need replacing with some that actually heat up properly! We used our own frying pan on the gas stoves, which was handy as a back up since the built ins were so bad! The kitchen could be a lot better stocked with some more cutlery, plates, cups & pans that aren’t old & all scratched up. I left some utensils behind, so others could get use of them. Another issue was how user unfriendly the bathroom was, no where to put your things on the sink area. No where to sit to put your socks and shoes on (except the small, wet by time you’re finished showering, seat in the shower cubicles, so my suggestion would be to add some bench seats. Also the laundry cost a fortune, paid $36 for 2 loads dried."

"Na"

"Absolutely perfect in all catagories.A great lace to stat"

"The hotel is situated in a good location, close to shops, easy access, has three good restaurants. Ambiance at the restaurants is beautiful. Staff are friendly and helpful. Stayed there 3 nights for a birthday staycation. However, one of the ice buckets i requestes to chill my expressed breast milk has a very yucky rusty cover. Staff apologized for this, and later that day I saw reception staff carefully scrutinizing ice buckets at the front desk. Some coffee cups were dusty and the shower curtain edges had a few moldy spots in it, they asked me for my feedback and i did tell IHG about this so they moved us to a better room with a double ensuite. After a few days, I was surprised to see that my credit card was charged twice for our whole stay. I have paid for the nights weeks in advance and staff have acknowledged this, but charged us again. After I alerted staff, It took a few hours to get a response via email. They were apologetic but to my dismay refunded the wrong amount, less than what we paid for - Another mistake! If i didnt check twice I would have lost money twice! Quite unbelievable! I have lost trust in leaving my CC details at 5 star hotels. And 4 days counting I still havent gotten a refund of my double charge. The attention to detail in payments and refunds is lacking, unfortunately"

"Warm welcome and a quick check in. Everything was explained helpfully. The chalet was big enough and clean and comfortable. The basic catering amenities were good. Nice bathroom. Parking outside the chalet with the beach 200m away. Nice and quiet. Highly recommend."

"Clean room, friendly staff, great pool and hot tub!"

"It took a while to find someone to check us in. Also had trouble reserving a table for dinner as the online site wouldn't accept my mobile number. When you find a staff member and ask to make a reservation, they say yes, got it, but nothing happens. Apart from that 10/10 for everything. Great beer and food. Very lively and busy place but quiet upstairs in our room which was spacious, clean and comfortable. Highly rated."

"Amazing location to the beach, great check in and friendly staff. "