Have stayed in this building before in better apartments.
Unfortunately, this top floor apartments has had major water leaks, floor boards in the main room have water damage and are coming up off the floor. Owners have tries to mask it with floor mats, but it’s very obvious and needs repair. Wouldn’t stay there again due to this problem
Amy P.
2022 年 11 月に 3 泊滞在
10/10 (非常に良い)
Julian P.
2021 年 7 月 21 日
良かった点 : 清潔度
Winter holiday getaway
Unit was well presented and in a great location - perfect for a few nights away to enjoy the outdoors and time with family. Wil go again.
Julian P.
2021 年 7 月に 3 泊滞在
6/10 (普通)
Kylie G.
2021 年 3 月 24 日
気になった点 : 清潔度
Good location but not clean
The cleanliness of the unit was below average. There was dust all over tv unit , the coffee table had not been wiped at all it has sugar or salt all Over it. The balcony is dirty has not been swept or cleaned. The door mat leading to balcony is full of sand. The aircon was hardly working and unable to adjust from set 23 degrees. We looked at the filter and it is filthy didn’t look like it has ever been cleaned. My husband attempted to clean it which helped with the air flow but this needs to address. We paid the additional fee to have our bed made up for us on arrival, the sheets were not tucked in on the sides (and have stains on them) and the quilt was put in the wrong way so lt was lumpy (I should be refunded for this considering it was an extra fee!) I can see from previous reviews the cleanliness of this property has been a big issue but very disappointing it is not getting addressed. This property has so much potential if managed properly.
Kylie G.
2021 年 2 月に 3 泊滞在
6/10 (普通)
Ramona S.
2021 年 3 月 19 日
良かった点 : 清潔度
Shoal Bay Penthouse
The apartment is well located. When we arrived the balcony hadn't been cleaned and the fridge wasn't working. The bedroom's access to and view of the balcony was blocked by a huge television on a stand, in addition to the one in the living room. When we asked for it to be moved, we were told the owner has the right to place any furniture wherever he wants. We paid extra for this particular unit because of the balcony access. It really spoiled our experience of the apartment. When we reported the broken fridge we received no response. It only got fixed because the cleaner, who came back to clean the balcony, reported it to the electrician.
Ramona S.
2021 年 2 月に 6 泊滞在
2/10 (非常に不満)
Melissa W.
2020 年 8 月 14 日
Worst experience
ERIN from winning holidays had to change our apartment and we got charged more money instead of being credited. Worst experience ever.