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We had a wonderful experience here, the staff, the food and the hotel were all wonderful. Would love to come back one day.

From the very start to the very finish of our stay, my family and I felt so very welcomed. The hotel was extremely clean and orderly. This particular hotel is very cozy. The onsen bath/ ofuro was extremely relaxing, clean, and refreshing. The staff are above and beyond professional and extremely courteous. We will definitely come back to stay at this hotel. We highly recommend this hotel after a long day of hiking and sightseeing.

Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating.

Miyama Ouan offers an authentic Japanese cultural experience in beautiful high country/alpine location. Meals were of a variety of ingredients, delicious and always beautifully presented. Miyama Ouan rooms are very comfortable, warm, beautifully cleaned, with private and public onsen. The Hirayu location is in close proximity for bush walking, sight seeing, and to the cable car and bear ranch.

I thought that the staff was very friendly and welcoming. I also found the food to be amazing. A perfect weekend trip away from Tokyo!

Good

Clean room, attentive staff. Complimentary breakfast was buffet style with Western and Japanese options.

Everything was very clean and the staff were helpful in checking me in. I let them know in advance I would be late and they guided me. It was also useful to have a convenience store nearby.

Very nice kind staff and clean

Perfect

They checked my temperature when I arrived. Room was clean. Bed was a little bit hard. Would stay again.