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"Nice onsen hotel by the sea. Huge room, nice view, and great amenities. Kaiseki dinner and breakfast "

"We had a very good night Sansuikan Kawayu Matsuya. They share hot springs and the restaurant with a nearby hotel. Hot springs are the absolute standout: fantastic! Food is good and plentiful. Our room had a brilliant view. All the rest is okay, although the exterior of the building is not nice."

"the place is an island on it's own and looks like a James Bond villain base from the outside. Inside it's got so many baths and just cool areas to explore. The room itself is comfortable and there's even a little convenience store near the front desk so you can get room snacks easily. I picked up some of the pickled plum udon noodles to cook at home and they were delicious! Meals are a little crowded as they're buffet style but the food itself is amazing and so many different things to try. I recommend coming here at least once and staying two nights if you can."

"Exceptionally kind and helpful staff. The set breakfast was a standout—grilled fish with a beautiful spread of side dishes. Clean and relaxing onsen with both indoor and outdoor options. Room was comfortable and had a lovely view of the bay. Bonus: separate toilet and bath/shower setup, which was convenient."

"The room was spacious well appointed and clean"

"the food is fantastic! "

"I am so happy I found Hotel New Palace. The rooms are clean and large, staff is gracious, breakfast is really good. The onsen is a bonus. So nice for a relaxing soak every evening. I would definitely recommend this hotel and will stay here in the future if I return to Shingu. "

"Hotel was an 8 minute walk from the train station, easy as. Hotel was clean and staff friendly and welcoming. Room was gorgeous, traditional Japanese room with the most amazing view over the water, sunrise and sunset was beautiful. Room was very comfortable as was the futon for sleeping. Bathroom in the room (no shower) and the room had everything you needed. Bathing: hotel has a male and female (separate) sento/onsen (communal bathing). Common at the more traditional hotels. You have your modesty towel 😅 to use if you wish. Mattered were two male baths- indoor and outdoor. Indoor was beautifully hot and large in size and being indoor, the steam is a great feeling. Outdoor one is smaller (4 people), and is nice and warm and allows a good balance of being able to moderate your body temperature. Both look at our the water. Don’t be shy to go and use these facilities, great place to talk with people whilst relaxing or keep to yourself. Town is an old port town and is very quiet, not many cars around or people. By 6pm you might see a handful of people walking around. Dining options are limited outside the hotel but they are there, if you walk around the street you will find enough dining options. It’s a beautiful town and easy trip to Nachi taisha. Info office at the station if you need, they speak English and happy to help you. Great time and highly recommend this hotel."

"The locations and the amenities are fantastic. The buffet dinner and breakfast has a very varied spread and was very tasty. "