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"A chilled space with gorgeous food and very accommodating staff."

"If I could give a 6 stars for staff I would, everyone was so friendly and the service was incredible. The only thing that let the property down was the old carpets but that was very minor "

"Amazing host, wonderful modern and traditional rooms. Very clean and comfortable. A top tier experience and very western visitor friendly. The food on site is made with care and delicious."

"My japanese is currently at an N5/N4 level but the staff spoke great English. Great place to stay"

"It was within comfortable walking distance from INAKITA station. It was the only available closest hotel when i booked for a last minute trip here a few days before. I found a familiar restaurant, SUKIYA nearby where I had my delicious lunch. Happen to stumble upon a cosy McDonald’s when I was exploring the area near Ina park where the cherry blossoms were in full bloom! There is a direct bus to the Takato Castle Ruins at Inakita Station. See the bus timing chart. Hotel was like a resort with a very nice public bath. The room is spacious, comfy with the usual Japanese standard toilet & bath."

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"I recently stayed at Komagane Kogen Resort Linx, and it was an absolutely fantastic experience! From the moment I arrived, the staff was welcoming and attentive, making check-in quick and seamless. The room was spacious, clean, and beautifully decorated, with a comfortable bed and all the amenities I needed. The view from the window was stunning, adding to the relaxing atmosphere. The highlight of my stay was definitely the hot spring. The onsen was well-maintained, with crystal-clear, soothing water at the perfect temperature. The serene setting made it the ideal place to unwind after a long day. There were both indoor and outdoor options, allowing me to enjoy the peaceful surroundings while soaking in the warm, mineral-rich water. Breakfast at the hotel was delicious, offering a variety of fresh and well-prepared dishes. The overall service was top-notch, and every staff member I encountered was polite and eager to help. If you’re looking for a relaxing getaway with comfortable accommodations and an amazing hot spring experience, I highly recommend Komagane Kogen Resort Linx. I will definitely be returning in the future!"

"I've used this hotel many times for more than one week at a time, but they never greet me such as "Welcome back!" or "Thank you for using the hotel always." They are always too business like. I hope they are a bit more friendly. The hotel is very comfortable to stay though!"

"This hotel surpassed expectations from a service and amenities standpoint. It was easy to find and there were plenty of dining options nearby. We had a family of 6 split into 2 rooms and they were kind enough to provide 2 rooms that were beside each other for us. "