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"Stayed at Hotel Nikko Narita for one night after a flight. The hotel was clean, convenient, and very close to the airport. Breakfast was also really good with plenty of options. The only disappointing part was the massage service. The website says massages are available from 2 PM, but that information was incorrect. I wanted to get a massage before going to sleep with my infant, but they only had availability after 6 PM and nothing open before that, even for the next day. If I had known this in advance, I probably would have booked a nearby onsen hotel instead. If massage or relaxation services are important to you, I’d recommend looking elsewhere. But if you just want a clean, decent, and convenient hotel near Narita Airport, this hotel is good enough."

"Clean, pleasant room"

"The staff went above and beyond to order a taxi so I can retrieve my luggage from another pickup spot. I want to give them my gratitude for providing me excellent customer service!!! Complimentary breakfast is included in your stay. The breakfast was exceptional 👍"

"The hotel was conveniently located across the street from the station and DisneySea. Found the restaurants to be pricey for the offering. Had food delivered. Spent an overnight stay here and was not able to use all of the amenities but the indoor pool and spa were great! Amazing for families, there are a lot of offerings for children. "

"The stay was excellent. The staff was super nice and the amenities offered were great especially the store which stayed open after the park closed so you can get food since there is nothing close to there. My only issue was the times given for breakfast. I was told I only had 1 option for the second day of my stay but it didn’t open until 7:30 (and that was the time listed in my breakfast ticket) which didn’t work for me because I wanted to get to park early but it turns out it opened at 6:30 so I missed out on a breakfast because of that. Also the dryers werent working properly, and it cost me over 1000 yen to dry less than 1kg. "

"It was a comfortable stay. I loved that the staff was very accommodating with luggage and the spacious bathroom was a big plus! "

"Breakfast buffet is the best "

"Always love staying here when traveling to Disney. The shuttle is so convenient and so many food options close by. Not to mention the Lawson that is open 24hrs in the lobby"

"Room was fantastic, liked the layout and how spacious it was."